Functional Conflict

Good Essays
Functional Conflict

Functional conflict within a team can be defined as the process by which diversities and misunderstandings arise in a workplace, including the processes to resolve them. These differences cause friction between members and hinder (or completely halt) performance. Functional conflict consists of managing these misunderstandings, viewing the areas of collision from another’s perspective, compromising on the disagreement and becoming more sensitive to team issues in the future.

Workplace conflict has been documented as far back as the late 1800’s.¹ It is, for the most part, perceived as a negative subject because it can detract from continuing with productivity and personally impact team members. The main sources of discord erupt from underlying issues that build up because they are not vocalized properly. Other issues happen immediately either externally or between differing morals of each member. Disagreement is the negative part of conflict and it must be properly solved to ensure the ‘Functionality’.

It is natural and healthy for people to discuss pertinent scenarios that arise. The important issue is using conflict to become more ‘functional’ in the workplace.² To bring functionality to the conflict it is first necessary to understand the individual team members and why they are struggling.³ Each member will have different values and find resolution to the conflict in varying manners. The next step is talking individually to people; this will help generalize the problems. Also, allowing members to be vocal with their issues will diminish the stress about being heard, and allow everyone to be more sensitive. When member’s beliefs are properly addressed it will increase their morale, boost teamwork and make conflict resolution in the future a much smoother procedure. (Understanding each individual member of your team can be very complex. Focus on common topics that are relatable to all parties. Everybody person has different



Cited: 1. Mind Tools Ltd, Management training and leadership training online, 22 October 2011 http://www.mindtools.com/pages/article/newLDR_81.html. 2. Bercovigvh, Jacob, Kremenyuk, Victor, and William I. Zartman. " The Nature of Conflict and Conflict Resolution." http://www.sagepub.com/upm-data/24632_Bercovitch___Intro.pdf. Accessed October 19,2012.3.https://www.cpp.com/pdfs/CPP_Global_Human_Capital_Report_Workplace_Conflict.pdf 3. Oxford University Press.“Conflict.”Oxforddictionaries.com. http://oxforddictionaries.com/definition/english/conflict (accessed October 19,2012) 4. Toolkit. "Decision Making & Managing Conflict.” accessed October 19,2012. http://toolkit.smallbiz.nsw.gov.au/part/8/42/204. 5. Syang, Ben. StudyBlue. “Final 1.6 Conflict and Negotiation” June 5th, 2011. 6. http://classconnection.s3.amazonaws.com/653/flashcards/203653/png/conflict_process1304673006269.png

You May Also Find These Documents Helpful

  • Powerful Essays

    Functional Conflicts

    • 1775 Words
    • 8 Pages

    Conflicts in an organization * A study of conflicts in 5 organizations Organizational conflict is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected. There are disputes over how revenues should be divided, how the work should be done and how long and hard people should…

    • 1775 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Conflict Theory: - Conflict theory maintains that a sociological perspective for a society is depended upon irreconcilable differences within members of that society, brought upon by inequalities in their political, economic and social statuses. Karl Marx is credited with being the father of Conflict Theory. Functional Theory: - Functional theory is a perspective that maintains that a society as a whole is a sum of its parts; that each part is functioning in a manner conducive towards the stability…

    • 360 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    ANALYSIS OF FUNCTIONAL CONFLICT IN THE ORGANIZATION WITH REFERENCE TO OCEANIC BANK PLS (OBP) INTRODUCTION. Conflict refers to events ranging from inner turmoil produced by competing needs or desires to open violence between entire societies (Greenberg & Baron 1995). Conflict has grown to become a very imperative word in Organizations and in everyday human life, in the organization it is seen as the struggle between 2 or more people or groups in the organization, and could be functional or dysfunction…

    • 1711 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    “Functional Conflict vs Dysfunctional Conflict Functional conflict Conflict is constructive when it improves the quality of decisions, stimulates creativity, innovation and encourages interest and curiosity among group members. Conflict challenges the status quo that resulted in the creation of new ideas, promotes reassessment of group goals and activities, and increases the probability that the group will respond to change. It supports the goals of the group and improve performance…

    • 1211 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Functional Conflict Gibson et al define functional conflict as a confrontation between groups that enhances and benefits the organization's performance. For example, two departments in a hospital may be in conflict over the most efficient and adaptive method of delivering health care to low-income rural families. The two departments agree on the goal but not on the means to achieve it. Whatever the outcome, low-income rural families will probably end up with better medical care once the conflict…

    • 443 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Managing conflict in cross functional team Case study A large retail chain Howard Guttman aligned a large retail chain’s senior HR team. After the alignment session, he provided the team with the basic influencing and conflict management skills they were going to need to work together in the new horizontal, high-performance environment. But in order to cascade the model down through the function, the team’s 60-70 direct reports also needed to acquire new capabilities. A Guttman consultant…

    • 1136 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    the technical competence to make decisions about issues that i nvolve professional knowledge. That is, there is a basic conflict in educational organizations between au thority based on bureaucracy and authority based on professional norms (Abbott & Caracheo, 1988). Others support the notion that bureaucratic orientations and professional attitudes need not conflict if teachers are provided with sufficient autonomy to car ry out their jobs (Hoy & Sweetland, 2000) . We can conclude from…

    • 2235 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    Q # 5 what is the difference between functional and dysfunctional conflict ? under what conditions might conflict be benefical to a group ? The difference between functional and dysfunctional conflict is that functional serves a purpose in the organization such as the interest and dysfunctional serves no purpose but to threaten the organization ((Kinicki A. Kreitner R.2008 p. 277). Functional Conflict Susie Steel is a vice president in a real estate development firm called Hearts Development…

    • 321 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    Conflict Theory and Structural Functional Theory are both theories of social change. They conceive society as an organism characterized by a fair degree of stability. Their parts are postulated to "hang together" in a system of functional interdependence, much like a human body or a relatively smooth-running engine.While different theorists have different positions regarding change, all of them claim that both are theories of social change and capable of altering the fundamental structure of society…

    • 203 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Types of Requirements : A. What is functional requirements ? A functional requirement defines a function of a system or its component. A function is described as a set of inputs, the behavior, and outputs . Functional requirements may be calculations, technical details, data manipulation and processing and other specific functionality that define what a system is supposed to accomplish. B. What is Non-functional requirements ? A non-functional requirement is a requirement that specifies…

    • 768 Words
    • 4 Pages
    Good Essays