Frequent Shopper

Powerful Essays
Service Request SR-kf-013 Service Request SR-kf-013 for Kudler Fine Foods. Your Name University of Phoenix Abstract Systems upgrades or request for services are a necessary stipulation of the business world. This operation allows for upkeep of current systems and the implementation of new programs. It is through this that the identification, design, and implementation of this program that will help to further enhance Kudler’s standing in the community and its commitment to its customers and suppliers. Service request The objective of this project request is to track purchases of individual customer’s. The customer purchases will be tracked and accumulated as loyalty points for redemption by the customer for gift items, specialty foods and other products or services as made available through partnerships with other external companies. The strategic purpose of the Frequent Shopper Program isto provide a system by which this process can be implemented and maintained. The object here is to create a business/systems requirements document as it is related to or for the development of the Frequent Shopper Program system to meet the objective of this request. Process design is defined as being Activities_ involved in determining the _workflows_ and implementation _requirements_ for a particular _process. (http://www.businessdictionary.com/definition/process-design.html, retrieved 4 Jan 2010) Having made this distinction it is possible to further refine these operations to this service request. The first objective is to identify the type of system design that is the most efficient and cost effective. Since this system is going to be dealing with fluctuating and exponentially expanding data from multiple sources for multiple accounts it is going to need to be self adaptable. Apply the tools of systems analysis to describe the information systems architecture in terms of data, processes, interfaces, and network. Among the many


References: Carl Scheider © The Information Architects ' Cooperative (TiAC) 1996 (http://www.businessdictionary.com/definition/process-design.html http://en.wikipedia.org/wiki/Systems_Development_Life_Cycle http://en.wikipedia.org/wiki/Implementation (http://www.wordiq.com/definition/Installation_%28computer_programs%29 Satzinger, J. Jackson, R. Burd, S. (2004) Systems Analysis & Design in a Changing World (4th ed.). Boston: Thomson Learning, Inc. University of Phoenix. ( 2008) Kudler Fine Foods [Virtual Organization]. Retrieved January 22, 2010, from University of Phoenix, Simulation, BSA/375 - Fundamentals of Business Systems Development eResource Web site.

You May Also Find These Documents Helpful

  • Better Essays

    Legal, Ethical, and Security Concerns in Kudler's Frequent Shoppers Program BSA/310 Legal, Ethical, and Security Concerns for the upcoming Frequent Shoppers Program Kudler Fine Foods is a food chain that sells specialty items. They are located in the San Diego Metro area and have three locations. Kudler Fine Foods specializes in high-end grocery items from both imported and domestic suppliers. They are well known for their fresh baked pastries, specialty dairy selection, a large cheese…

    • 1176 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Systems-BSA/310 9/16/13 Ongart Peng Ratchaworapong Company: Kudler Fine Foods Objective: Analysis of Frequent Shopper Program Addressed To: Upper Management Official: Ivan Eugene Date: September 16, 2013 Introduction During my evaluation the Frequent Shopper Program that the company is trying to implement, I noticed a couple of issues that may occur and thus I want the company to be aware of them in order to properly address…

    • 639 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Frequent Shopper BSA/385

    • 902 Words
    • 4 Pages

    Frequent Shopper Program For Kudler Fine Foods Proposal By Smith Consulting Prepared By Russ Burt For BSA/385 Sunday, July 22, 2012 Instructor : Joseph Mills For this type of endeavor there are a few items that need to be considered before moving ahead with the project. The first and most important is how the points are going to be earned and tracked. Next is how are the customers going to check the balance of their points, and lastly how are they going to redeem those…

    • 902 Words
    • 4 Pages
    Good Essays
  • Good Essays

    earlier in Part I of this proposal, Smith Consulting has been contracted by Kudler Fine Foods to develop and implement a Frequent Shopper Program. The ultimate goal of this program is to keep current customers loyal and to illustrate to new customers ingenious ways in which Kudler intends to keep a good client-customer relationship. As a secondary measure, the Frequent Shopper Program is intended to track customer behavior and habits. Smith Consulting will now define how the following items will…

    • 837 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Service Request SR-kf-013 Frequent Shopper Program Paper Gerard Gonzalez Business Systems/BSA310 October 7th, 2010 Joseph Gorman Service Request SR-kf-013 Kudler Fine Foods founder and manager, Kathy Kulder, has requested information on developing a system to track customer purchases through a Frequent Shopper Program. This Program will award loyalty points for redemption to repeat customers. Purchases made by customers whom participate in the program will be tracked and converted into loyalty…

    • 1057 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Kudler Frequent Shopper System Retailers use frequent shopper programs to reward customers for shopping loyalty with exclusive offers and attracts new customers by discounting certain products when they use a shopper card. Kudler Fine Foods hopes to capitalize on the frequent buyer program marketing strategy to improve operational efficiency and increase the consumer purchase cycle. The purchasing data provides a detailed list of consumer buying trends invaluable to the company and its suppliers…

    • 1124 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Frequent Shopper Program: Part I The Frequent Shopper Program identifies, determines, and tracks customers' purchasing behavior. The program is applied by retailers to attract long-term customers that demonstrate a loyal relationship between both parties (Iterative and Incremental Development Testing, 2008). This paper discusses the methods that can be used in the development of the Frequent Shopper Program by Smith Systems Consulting. Waterfall model Waterfall Model operates in a waterfall process…

    • 1550 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    developed a multi-phased audit process that ensures that the Frequent Shopper Program meets the defined requirements. Planning what will be audited, how it will be audited and how those audits will be verified is an essential portion of a quality assurance process. The initial phase of the QA process will be defining what audits need to be conducted and what requirements those audits must meet before being verified. Kudler Fine Foods Frequent Shopper Program must undergo a number of audits prior to delivery…

    • 2834 Words
    • 12 Pages
    Powerful Essays
  • Powerful Essays

    Statement of Scope and Goals Scope Kudler Fine Foods would like to develop a Frequent Shopper Program to track the purchases of their customers. As the purchases of a customer are tracked, they will accumulate loyalty points. A customer can redeem their points for gift items, specialty foods and other products or services. Although Kudler will partner with external companies to supply some of the gift items and services, IT will be required to develop a system that will record the information…

    • 5038 Words
    • 21 Pages
    Powerful Essays
  • Satisfactory Essays

    Fine Foods Frequent Shopper Program Kudler Fine foods should have a frequent shopper program that will be a user friendly tool while helping customers while shopping. Not only will the frequent shopper program be easier for customer while shopping but it will also offer many discounts and club specials. Many considerations should be taken into effect when developing a frequent shopper program. Many companies offer different rewards for customers that are involved in the frequent shopper program.…

    • 387 Words
    • 2 Pages
    Satisfactory Essays