Frances Workman Case Study

The Two Presidents

Facts | Qualitative Statements | Problem Identification | Frances Workman had been president of Willard university for less than two years. | Frances was excellent speaker. | Frances was so busy with the external matters that she had little time to bother with the daily operations of the university. | She made the major operational decisions | She worked hard to build positive image of Willard university. | Alvin was not an effective speaker and did not spend much time dealing with the external affairs of the university. | She delegated the responsibility for daily operations to her three major vice presidents. | She started a new alumni club to help finance academic needs | Eastern was not involved in external funded research | Alvin Thomas was the president of Eastern state for about three years. | Alvin was not as popular as Frances | Faculty morale was declining in Eastern and faculty members did not believe they had an important
What did each do well? What could each have done to be more effective?
Ans: Frances is a successful leader as she is excellent speaker, and she builds good relationship with politicians. When she came to Willard its public image improved remarkably. But the problem with Frances was that she didn’t focus on the quality of the education. Alvin was more of like an effective manager rather than a leader as the case highlights that he was no particularly effective speaker and he did not spend much time in dealing the external affairs of the university. He had more of like an authoritative leadership style. In order for Alvin to be more effective he needs to motivate his faculty. He should delegate more authority to the faculty and should speak to them in order to improve the image of university. Therefore, Al was more of like a good manager rather than a leader where Frances was an excellent