Foundations of Information Systems in Business

Chapter 1

Foundations of Information Systems in Business

➢ Learning Objectives

1. Understand the concept of a system and how it relates to information systems

2. Explain why knowledge of information systems is important for business professionals

• Identify five areas of information systems knowledge needed

3. Give examples to illustrate how business applications of information systems can support a firm’s

• Business processes

• Managerial decision making

• Strategies for competitive advantage

4. Provide examples of information systems from your experiences with business organizations in the real world

5. Identify challenges that a business manager might face in managing the successful, ethical development and use of information technology

6. Provide examples of the components of real world information systems

7. Become familiar with the myriad of career opportunities in information systems

➢ Foundation Concepts

• Why study information systems and information technology?

• Vital component of successful businesses

• Helps businesses expand and compete

• Improves efficiency and effectiveness of business processes

• Facilitates managerial decision making and workgroup collaboration

➢ Case 1: Heidelberg, Honeywell, Eaton

• Smart services, smart products

• Using information technology to monitor, intervene, assist

• Machines relay information via the Internet and wireless systems

• Optimized performance

• Minimized maintenance and repair costs

• Less unanticipated downtime

• Increased value justifies premium charge

✓ Case Study Questions

1. Why should manufacturing companies build smart products and provide smart services?

• What business benefits can be gained?