Fostering Emotional and Social Intelligence in Organizations
Fostering Emotional and Social Intelligence in Organizations
The concept
Emotional and Social intelligence or ESI is no new term; it is the outcome of a research almost 35 years old. Being the product of a multidisciplinary research approach, it is considered a significant tool to examine behavioural competencies and their impact on performance.
Social, Personal and Practical Intelligence
Philosophers and social scientists have observed 3 types of intelligence: * abstract intelligence, * mechanical intelligence and * social intelligence Abstract intelligence is the level of IQ a person is born with or develops as he grows while mechanical intelligence is the motor capabilities that a person gathers due to acquiring different skills. Social intelligence is defined as the ability to recognize one’s strengths and weaknesses and be able to capitalize on one’s strengths while compensating or correcting for the weaknesses. Social intelligence gives rise to broadly three types of abilities: analytic, creative and practical.
Emotional Intelligence
EI is best understood as ability, distinct from other types of intelligence , but contributing to ones’ overall cognitive capacity to process and capitalize on information. IT is a composite mix of emotional reasoning abilities like perceiving, understanding and regulating emotions. EI hence is a competency which leads to better and effective social and emotional functioning.
Emotional and Social Intelligence Competencies
The array of competencies which make up ESI are broadly arranged into clusters of two different aspects. The interpersonal cluster i.e., Social awareness and relationship management have been redefined as Social intelligence competencies and the intrapersonal clusters i.e., self-awareness and self-management have been termed as Emotional intelligence competencies. Thus the term ESI helps differentiate between intrapersonal management of emotions and behaviour arising out of it as well as
The concept
Emotional and Social intelligence or ESI is no new term; it is the outcome of a research almost 35 years old. Being the product of a multidisciplinary research approach, it is considered a significant tool to examine behavioural competencies and their impact on performance.
Social, Personal and Practical Intelligence
Philosophers and social scientists have observed 3 types of intelligence: * abstract intelligence, * mechanical intelligence and * social intelligence Abstract intelligence is the level of IQ a person is born with or develops as he grows while mechanical intelligence is the motor capabilities that a person gathers due to acquiring different skills. Social intelligence is defined as the ability to recognize one’s strengths and weaknesses and be able to capitalize on one’s strengths while compensating or correcting for the weaknesses. Social intelligence gives rise to broadly three types of abilities: analytic, creative and practical.
Emotional Intelligence
EI is best understood as ability, distinct from other types of intelligence , but contributing to ones’ overall cognitive capacity to process and capitalize on information. IT is a composite mix of emotional reasoning abilities like perceiving, understanding and regulating emotions. EI hence is a competency which leads to better and effective social and emotional functioning.
Emotional and Social Intelligence Competencies
The array of competencies which make up ESI are broadly arranged into clusters of two different aspects. The interpersonal cluster i.e., Social awareness and relationship management have been redefined as Social intelligence competencies and the intrapersonal clusters i.e., self-awareness and self-management have been termed as Emotional intelligence competencies. Thus the term ESI helps differentiate between intrapersonal management of emotions and behaviour arising out of it as well as