Developed by Paul Hersey and Kenneth H. Blanchard, situational leadership is a contingency model that focuses on the followers. The model suggests that successful leadership is accomplished by selecting the right leadership style, based on the level of followers readiness. Emphasis on the followers in leadership effectiveness reflects the reality that it is the followers who accept or reject the leader. Regardless of what the leader does, effectiveness depends on the actions of his or her followers. Fred Fiedler, developed the Leadership Contingency Model; and, I think that situational leadership uses the same two leadership dimensions that Fiedler identified: task and relationship behaviors. However, Hersey and Blanchard delved a step further by considering each as either high or low; and also, combining them into four specific leader behaviors: telling (high task-low relationship). The leader defines roles and tells people what, how, when, and where to do various tasks. It emphasizes directive behavior; selling (high task-high relationship). The leader provides both directive behavior and supportive behavior; participating (high relationship-low task). The leader and follower share in decision making, with the main role of the leader being facilitating and communicating; and also, delegating (low relationship-low task). The leader provides little direction or support.
An example of task behavior, for instance, is when I asked my neighbor to show me how to prepare a dish referred to as “arroz con pollo” in her culture. It is a chicken and rice meal that is full of flavor and is truly delicious. She was very precise and descriptive in telling me what and how much ingredients to use. Also, she clearly explained the steps required to properly prepare the meat and rice.
Four Levels of Follower Readiness
The four levels of follower readiness applied to what I’ve read as follows: