FMB&T CASE STUDY

I. INTRODUCTION

FMB&T is a growing regional commercial and consumer retail bank. FMB&T president, Marshal Pinkard, wanted to strengthen its Information and Technology (IT) division to be more operation efficient and to cope up with the current industry competition. Mr. Pinkard, saw the need to increase the support on IT division, had made a recent re-organization. He appointed Ayishia Coles as the bank’s executive vice president and chief information officer of its IT division.
He introduced Ms. Coles to the organization and directed her to collaborate with other business unit on the support that will be needed from IT division.
Apparently, the roles and responsibilities were not clearly defined on the on-set causing troubles and confusions in between the division. II. CASE ANALYSIS

A. Problem Statement: Mr. Pinkard received a concern letter from Ms. Coles to clarify roles and responsibilities of each of FMB&T division because it is causing conflict among division and causing the staff of IT to feel de-motivated.

B. Objectives
To determine an organization structure that will support the objectives of the company and to clarify functions of each division.
C. Evaluation of Alternatives
FMB&T have the following alternatives:

A. Functional Organizational Chart:
This will help management on the effective use of resource such as IT support and directions will be coming from the top management priority of objectives.

B. Divisional Organizational Chart:
Each division will have a control on all of its resource/support to achieve divisional objectives.

In divisional structure, the differences of opinion among finance, marketing, operations, logistics and information technology would be resolved at the divisional level rather than by the president. Divisional structure encourages decentralization. Decision-making is pushed down at least one level in the hierarchy, freeing the president and other top managers for strategic planning.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    FMB&T Case

    • 288 Words
    • 2 Pages

    MGT 3371 CHAPETR 7: FMB&T Case 1. What are the main organizational causes of the frustration that Ayshia Coles feels? There are some main organizational causes of frustration that Ayshia Coles feels. Firstly, she feels that her responsibilities and line of authority are not clearly defined in the relationship between IT and the bank’s other departments. Secondly, there are many vagueness of requests send to IT. Moreover, FMB&T has a problem about communication between units leading to complex…

    • 288 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    FMB&T

    • 269 Words
    • 2 Pages

    1 There are two main points in this case. The first one is that AH Biotech will be the first to bring that particular drug to the market faster and cheaper. The second one is that the company considers the problem of offering people dramatic relief then snatches it away after getting approved. It is an ethical dilemma that the company faces. 2 The major problem in this case focuses on how the company can market its product to be the first company on the market to own this kind of the product…

    • 269 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Read the case for critical analysis in your textbook for FMB&T on pages 270-271 in Chapter 9. Prepare a detailed report (minimum of 300–400 words) answering the questions located at the end of the case study. Be sure to incorporate your weekly readings, cite your sources using proper APA (including in text citations and references). Submit your report to the W2: Assignment 3 Dropbox by Tuesday, January 31, 2012. 1. What are the main organizational causes of the frustration that Ayishia Coles…

    • 698 Words
    • 3 Pages
    Powerful Essays
  • Satisfactory Essays

    Fmb&T Case Analysis

    • 996 Words
    • 4 Pages

    A. PROBLEM STATEMENTS FMB & T’s new executive vice president and chief information officer have no clear statement of responsibilities and authority. The situation causes considerable confusion and friction between information technology and the bank’s other business units. B. OBJECTIVES To present solutions that would clearly define the extent of Information Technology unit’s responsibilities and authority to the bank’s other units, and also to find solution to the bank units’…

    • 996 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    FMB&T Case Study

    • 1247 Words
    • 5 Pages

    FMB&T Case Study This case study is all about a bank by the name of FMB&T. Recently, the CEO and President of FMB&T, Marshall Pinkard, received an e-mail from a Vice President of the company, Ayishia Coles, who also happens to be the company’s Chief Information Officer. Ayishia reported to Marshall with several frustrations. She was having problems with her job because she didn’t have clear cut responsibilities or authorities, which had caused her some trouble in how to deal with people who had…

    • 1247 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Managerial Decision Making: Case Analysis for FMB&T Lori Dutkovich Principles of Management MGT2037 May 31, 2011 Dr. Nadia Brown, Adjunct Instructor The reason Ms. Cole feels stress in the current situation is the lack of clarity in her responsibility and authority within the organization as well as clarity in the relationship between IT and the bank’s other departments. There is frustration in the fact that there was no one defined as coordinator between the other departments and…

    • 533 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    t and t

    • 668 Words
    • 3 Pages

    Unit 5 Marketing Travel and Tourism products and services The first pieces of work require for Unit 5 is going to ask for a definition and the function of marketing. Advertising ,promotion  products  profits Definitions of Marketing The management process responsible for identifying, anticipating and satisfying customer requirements profitably. (source: www.cim.co.uk) This is all very well for privately owned businesses. Businesses have two different of section. a type of Businesses are…

    • 668 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    at t

    • 276 Words
    • 2 Pages

    We just know needs of Small Business, let’s take a look at what the att providing for customers: At first, att is providing a fast and stable internet access, there are thousands of AT&T Wi-Fi Hot Spots in the country, customers can get access to the Basic Wi-Fi service We are providing: Wireless: customers Share Internet access, files, servers, printers, and other devices within their office. Customers can use our Most reliable 4G LTE network, the network has the Largest international coverage…

    • 276 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    The T-Distribution and T-Test “In probability and statistics, Student 's t-distribution (or simply the t-distribution) is a continuous probability distribution that arises when estimating the mean of a normally distributed population in situations where the sample size is small” (Narasimhan , 1996). Similar to the normal distribution, the t-distribution is symmetric and bell-shaped, but has heavier tails, meaning that it is more likely to produce values far from its mean. This makes the t-distribution…

    • 1244 Words
    • 5 Pages
    Better Essays
  • Good Essays

    At&T, T-Mobile Merger

    • 1917 Words
    • 8 Pages

    AT&T, T-Mobile Merger On March 20, 2011, AT&T announced that it would purchase T-Mobile from Deutsche Telekom for a staggering $39 billion dollars. The now second largest wireless distributor AT&T would become the largest over its competitor Verizon wireless by acquiring the 30.8 million subscribers that T-Mobile currently holds. This would not be the first time a merger took place between Wireless providers, in 2004 Sprint and Nextel merged and in 2009 Alltel merged with Verizon. So it came as…

    • 1917 Words
    • 8 Pages
    Good Essays