FLOWCHARTS

Topics: Flowchart, Process architecture, Management Pages: 10 (352 words) Published: June 30, 2015
1

FLOWCHARTS

PREPARED BY: ANUSHKA
NANCOO

2

WHAT IS A FLOWCHART?


Maps or graphical representations of a process



Illustrates the sequence of operations to be performed to get to the solution of a problem



Useful tool for communication

3

USES OF A FLOWCHART


To see whether the steps of a process are logical



To record the sequence of tasks in a process



To uncover problems/miscommunication



To define the boundaries of a process



Aids in developing a common base knowledge about a process

BASIC FLOWCHART SYMBOLS

Connector

Decision

Input/O
utput

Flow line

Process

Terminator

Delay

4

GUIDELINES FOR DRAWING A
FLOWCHART
1.

Identify tasks

2.

Organize and document tasks

3.

Test the flowchart

4.

Challenge the flowchart

5

EXAMPLE OF A FLOWCHART

Start

Alarm rings

Delay

No

Ready
to get
up?

Hit Snooze
Button

Yes

Climb out of
bed

End

Set for 5
mins.

Average
3 times

6

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HERE’S A QUESTION FOR YOU TO TRY..


Draw a flowchart for having a bath. Below are the steps in taking a bath.

(1) Turn on the hot and cold taps.
(2) Is it too hot or cold? If it is, go to step 3, otherwise go to step 4. (3) Adjust the hot and cold taps and go back to step 2.
(4) Wait for 2 minutes.
(5) Is the bath full? If it is, go to step 7, otherwise go to step 6. (6) Go back to step 4.
(7) Turn off the hot and cold taps.

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USEFUL SOURCES


TEXT: Quality Control 6th Edition by Dale H. Besterfield



YOUTUBE VIDEO: Flowchart one of Basic Quality Tools

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REFERENCES
Besterfield, Dale H. Quality Control. 6th ed. New Jersey: Prentice Hall, n.d. Print.
 
"Flow Charts: Understanding and Communicating How a Process Works." Flow Charts. N.p., n.d. Web. 28 Feb. 2015.
 
"Flowchart One of Basic Quality Tools." YouTube. ASQHtube, 29 June 2011. Web. 28 Feb. 2015.
 
Goetsch, David L., and Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Upper Saddle River, NJ: Prentice Hall, 2010. Print.
"Quality Improvement Course." Flow Charts. N.p., n.d. Web. 28 Feb. 2015.

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THANK
YOU!




References: Flow Charts. N.p., n.d. Web. 28 Feb. 2015.
Web. 28 Feb. 2015.
Organizational Excellence: Introduction to Total Quality. Upper Saddle
River, NJ: Prentice Hall, 2010
"Quality Improvement Course." Flow Charts. N.p., n.d. Web. 28 Feb. 2015.
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