Preview

Flight Centre

Good Essays
Open Document
Open Document
1107 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Flight Centre
My work will be based on Flight Centre travel agent and I will be talking about their products and services, how they work, the importance of the technology for the company, how they advertise their services and about the company’s competitors.
Flight Centre Travel Group is an Australian based international travel company, founded by Graham Turner in 1981. In 1982 they opened their first store in Sidney, today they have about 689 Flight Centre stores in Australia and about 2000 overseas stores across 11 countries, Which are New Zealand, the UK, South Africa, Canada, the USA (where it is spelt Flight Center), India (where it is known as Flight Shop), Singapore, China, Hong Kong and Dubai. The Flight Centre brand includes specialist business travel consultants focused on business travel for small to medium enterprises with infrequent travel needs and a group travel consultants focused on managing all aspects of travel including car hire with companies such as Avis, EuropCar, Hertz, they work closely with hotels, they do holiday packages to a lot of countries in the 5 different continents including luxury holidays, first class to economic flights, cruises, ski holidays, sport holidays last minute hotel deals, travel insurance, coach tours, besides flights they also have rail companies such as BritRail, AmTrack, Blue Rail that travel to Australia and other countries, they also provide travel with The UK train etc., they help with visas, traveller's cheques, frequent flyer points redemption and they also have their travel shop where they sell books, maps, electronics and luggage & bags.
Importance of technology
Although Flight Centre has lots of travel agents around different countries, they still relay on internet and their website to promote their product and services, to sell their holidays, hotel rooms and extras such as car hire and travel insurance. With the new computer, reservations and online booking systems Flight centre is able to provide different methods

You May Also Find These Documents Helpful

  • Satisfactory Essays

    This executive summary will assist in identifying the design aspect of the service and product of choice. For this summary, the service that will be reviewed is that of travel agents providing corporate clients with the necessary service to ensure smooth travel plans via telephone calls. The product chosen will be that of the telephones that are used to speak with the clients. The process design aspects that will be discussed are strategy, process design approach, process performance measurement, and scheduling.…

    • 691 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    We pride ourselves in the service offerings and the ease of the initial purchase of the customers selected product. Airways makes it easy for our customers to learn about our transportation service offerings. To serve the modern online culture of today, we have a state of the art website that allows our customers to look at the flight options, the service level options (coach, business class, first class) and the prices. From here, the customer can purchase the ticket directly through the website. We…

    • 681 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    B120 Tma01

    • 594 Words
    • 3 Pages

    Customers of the Original Travel Company have one primary concern which is to get the highest quality service at the best possible price. Their main contribution is the finances they bring in by ordering a holiday or an adventure with the company.…

    • 594 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Unit 2 E-Commerce P2

    • 773 Words
    • 4 Pages

    The website also makes easy for the customers to book the rooms online , to make their travel plans easily.…

    • 773 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Web Text Project

    • 405 Words
    • 2 Pages

    The website will feature a new online booking system, ‘bookitnow’. Prospective holiday guests will be able to make their own bookings online. The system includes availability ‘live’ 24/7. The ‘live’ component to the website will have the benefit of automatically updating the…

    • 405 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Flight Club

    • 511 Words
    • 3 Pages

    Jack's insomnia and lack of satisfaction in his life stem largely from his isolation. Never does he mention any friends in his voice-over, nor do we meet any. Jack has to attend support group meetings just to experience a human connection. He longs for a place where his feelings can be expressed openly, even if they are dark or sad in nature. He seeks a truth that he is not finding in his job or his day-to-day life.…

    • 511 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Organise Business Travel

    • 2761 Words
    • 12 Pages

    Explain why it is important to clarify each of the following details when organising business travel and how you would go about this.        the purpose of the trip who will be travelling the travel budget the people or organisations to be visited and their contact details Organizational requirements Meeting locations and times Accommodation requirements…

    • 2761 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    AIRPORT

    • 478 Words
    • 2 Pages

    After the September 11, 2001, terrorist attacks on New York’s World Trade Towers and the Pentagon, the debate surrounding racial profiling in airports intensified. Many people believed that profiling was the best way to identify possible terrorists, but many others worried about violations of civil liberties. While some airports began to target passengers based solely on their Middle Eastern origins, others instituted random searches instead. Neither of these techniques seems likely to eliminate terrorism. Now, many experts in government and in airport security are recommending the use of a national ID card or a Safe Traveler Card. If every U.S. citizen had such a card, airlines could screen for terrorists more effectively than they do now and avoid procedures that single out individuals solely on the basis of race. For these reasons, the government should pass a law making national ID cards mandatory. The most vivid memory I have of writing is back in the tenth grade. I had the best teacher ever in regards to writing. I used to view writing as a senseless waste of time. Writing, in my opinion, at the time was always noted to be formal and boring; however, my tenth grade English teacher, Mrs. Perez, changed my whole perception of writing and how it affects humanity. One day after class she pulled me aside and recommended a book known as, “His Dark Materials,” which is about a young girl who, with her allies, fought for the discovery of a dark substance called the “Dust.” The book single handedly altered my mental picture of writing and creativity. Writing can be about anything in the universe, and the possibilities are endless. The main point, however, which ties everything together, is imagination. One’s imagination can truly be defined as infinite to the power of infinite, because it contains numerous amounts of details and features on life and the world itself. How does this tie to writing one may ask. Well an elaborate imagination helps to create an elaborate…

    • 478 Words
    • 2 Pages
    Good Essays
  • Best Essays

    Flight Centre (UK) is the British arm of Flight Centre Travel Group (FCTG), it’s the…

    • 4168 Words
    • 20 Pages
    Best Essays
  • Powerful Essays

    The travel service industry is a booming industry that generate over $ 55 billion yearly in the united states alone. The major services offered by companies in such industry are the booking of the hotels and the flights according to the needs of the clients at the lowest costs possible.…

    • 3566 Words
    • 15 Pages
    Powerful Essays
  • Satisfactory Essays

    |The project entitled “Air-Line Reservation” is to provide the online Reservation of Domestic and International Flights and also provides the|…

    • 640 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    AirAsia Berhad has the benefit for selling off their seats through internet network and telephone booking. AirAsia uses Navitair’s Open Skies computer reservation system (CRS) which is a web-based sales and inventory system linked to AirAsia’s call centre and allow the customers to print out the boarding pass. This shows that they are efficient and effective towards their company. Since AirAsia has limiting the agents’ commission, so about 85 per cent of AirAsia flight ticket is sold through online booking .Therefore, they can reduced the cost by promoting their organization hence it can be reduced the intermediary cost.…

    • 1053 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Airline Reservation System

    • 1429 Words
    • 6 Pages

    Online airline reservation system 1. Introduction and Background One of the most common modes of travel is traveling by air. Customers who wish to travel by air nowadays have a wide variety of airlines and a range of timings to choose from. Nowadays competition is so fierce between airlines that there are lot of discounts and a lot of luxuries given to customers that will give an edge to that…

    • 1429 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    IDM Semester One

    • 2050 Words
    • 10 Pages

    A skyline travels, they offer unpatrolled pilgrimage packages which suit the budget traveler as well as the most religious hermitage seeker. They have been in the travel business since the year 2002. A Skype line travels especially reputed for their pilgrimage tours in India.…

    • 2050 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Online Hotel Booking Trends

    • 3144 Words
    • 19 Pages

    industry has seen a great demand of Online Travel Agents (OTAs) that provide a onestop shop for booking the travelers’ holiday. Prominent hotels have started opting…

    • 3144 Words
    • 19 Pages
    Powerful Essays