In this paper I am going to discuss methods for preparing employees at all levels for shifts in individual and group decision making responsibilities. I will also take a look at these changes in the view of a flat organizational model and how empowering employees benefits everyone at the end of the day.
In many organizations they have shifts and changes that occur over the years. While it is not something easy, many do begin a successful path once the change has happened. The change must be accepted by the employees primarily because they are the determining factor for the success level the company has. The change has to be understood by everyone so benefits can be seen beforehand.
A concept that comes up in organizations is called a flat organization. This means there are limited barriers between the employees and management to make decisions. (AMA, 2007) It empowers the employees to make executive decisions to successfully go about their day without being bothered.
The organization that I work for has a flat organization type of managing. I work for a bank. Each branch has the power to make their own decisions such as fee refunds, rate adjustments, and even charity sponsorship. This enables us to be confident in our job to make decisions to help our customers. If we had to wait for each answer to do anything our business would not successfully run. While there are limits on our decisions, it allows the employees to feel trusted by their organization to represent them in a large way. So when the customer walks in the bank and is upset at Regions Bank, they are upset with me. I am then empowered to solve the situation while I represent Regions and make a decision of how to make this customer happy with the company again. At the end of the day I am the bank. The company is just a name.
I personally like this type of an organization because I truly feel independent and...
References: American Marketing Association. (2007). Retrieved July 30, 2007. http://www.marketingpower.com/mg-dictionary-view4001.php
Davis, S. & Albright, T. (2000, Winter). The changing organizational structure and individual responsibilities of managerial accountants: A case study. Journal of Managerial Issues, 11(4), 446.
Jex, Steve (2002). Organizational Psychology: A Scientist-Practitioner Approach. [University of Phoenix Custom Edition e-text]. New Jersey: John Wiley & Sons I Inc. Retrieved July 10, 2007, from University of Phoenix, Resource, PSY 428 --- Organizational Psychology Web site
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