Financial Analysis

Topics: Customer, Business analyst, Customer service Pages: 5 (775 words) Published: January 28, 2013
6 2, P e r u m a l K o v i l S t r e e t , P a p p a n a i c k e n P a l a y a m , C o i m b a t o r e –6 4 1 0 3 7.

Mobile: 9751- 988 -966 Date of birth: 7h September 1985

O b j e c t i v e

Seek constant growth in career. Looking forward to a dynamic organization where I can contribute my entrepreneurial, knowledge and skills significantly for the growth of the organization and further my professional and Personal development in managerial effectiveness.

E d u c a t i o n

|Year | Degree | Institute/School, City |CGPA/% | | | | | | |2008-2010 |Master of Business Administration(Finance & Systems) |Anna University Coimbatore |84.0% | | |Degree Completion in July 2010 | | | |2003-2007 |Bachelor of Engineering (Electrical and Electronics |V L B Janakiammal College of Engineering and |70.0% | | |Engineering) |Technology, Coimbatore. | | |2001-2003 |Class XII |Mani Higher Secondary School, Coimbatore. |78.3% | | |Higher Secondary Certificate | | | | | | | |

W o r k E X P E R I E N C E

M/s. Kotak Mahindra Bank—Coimbatore Nov 2010 – till date Branch Banking Service officer and Business Analyst —M1 Grade • Ability to handle all the banking and accounting functions efficiently, financial flow, customers and the financial transactions. • Responsible for all corporate and trust accounts and servicing the same. • Also Responsible for handling all cash Transaction, Issuing Instruments like DD,BC, Handling NEFT,RTGS transactions, locker and gold transactions, Maintaining good customer relations and to resolve their queries to enhance the business . • Strong working knowledge of banking standards, laws, procedures and in analyzing bank statements. • Service customer enquiries, determine customer needs w.r.t product options and technological issues and provide solutions with regards to their banking requirements. • Also worked with software migration team in understanding business requirements of the customers and translating them to Flow Chart and specific software requirements. • Evaluating the information gathered through workshops and surveys, business process description and task analysis • Effectively communicating with internal teams and external clients ,good understanding of customer's needs so that they can be transformed into application and operational requirements. • Acting as an interface between Client team, technology teams and support teams

M/s. SGS INDIA Pvt ltd. — Bangalore June 2007 – Jan 2008 Graduate Engineer Trainee
• Quality Assurance of the Export Products, Quality Audits, Inspection Services, Testing services, Certification services, Verification Services. • Handling inspections in many leading company products for product development and also to maintain Quality following the international standards. • Worked in windmill erection project to assure the quality of all electrical equipment’s.

C o m p u t e r S k i l l s

|Business and banking...
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