Fife solutions Case study

Topics: Work, Quality of service, Project management Pages: 3 (2009 words) Published: October 30, 2014

FIFE SOLUTIONS LTD
SECTION A: STARTING UP
Fife Solutions Ltd, a firm of IT consultants was set up by Pradeep Sharma and Justyna Brown 10 years ago. It had always been their dream whist at University to set up their own business but immediately after graduating, they went their separate ways and gained experience in the IT field. A generous development grant from the government allowed them to pursue their dream and Fife Solutions was born. This new company allowed Justyna and Pradeep to play to their strengths. The initial focus of the company was providing software solutions to small and medium sized enterprises (SMEs) however, they also provided basic hardware support. When the company was set up, the team comprised Pradeep , Justyna and two other qualified specialists: Lily, a recent high flying graduate who concentrated on Web Design and James, a 40 year old who had developed his expertise through experience rather than education. James has a focus on hardware and software design and development. In addition, there were two qualified IT technicians, Daisy & Omar and one apprentice technician, Rory.

SECTION B: GROWTH AND DEVELOPMENT
From this start, the company grew steadily, mainly concentrating on the core software side of the business, becoming well known locally. The company has developed by undertaking local work and, because Justyna and Pradeep believe in the principles of inward investment, they have always supported other local businesses. To this end, they use local contractors, insurance brokers, accountants and, where necessary, hardware specialists to provide services/outsource provision to the company. In fact, it had become an unwritten policy that they recommend the company, Kingdom Hardware Solutions, whenever possible, to undertake specialist hardware installations. Justyna Brown and Li Woo, the owner of Kingdom Hardware Solutions, had met whilst Justyna was working in Edinburgh. Being able to rely on the service of...
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