Fedex E-Commerce

Topics: FedEx, FedEx Office, Electronic commerce Pages: 12 (3547 words) Published: December 16, 2009
SenseAware information service unveiled by FedEx
TELECOMWORLDWIRE-17 November 2009-SenseAware information service unveiled by FedEx(C)1994-2009 M2 COMMUNICATIONS Transportation, e-commerce and business services provider FedEx Corp (NYSE:FDX) announced on Tuesday the introduction of SenseAware powered by FedEx, a next generation information service that combines a GPS sensor device and a web-based collaboration platform. According to the company, the solution, developed by the FedEx innovation team, is an open, adaptive sensor information sharing platform. It will serve customers who need near real-time visibility and insight into their shipment and enable business decision makers to easily collaborate on many types of information data across their global supply chain. The solution is permitted by the Federal Aviation Administration to be used during flight on FedEx aircraft and will allow customers to monitor in-transit conditions during ground transportation. A SenseAware device riding with a FedEx shipment can provide the following information: precise temperature readings; a shipment's exact location; when a shipment is opened or if the contents have been exposed to light; as well as real-time alerts and analytics between trusted parties regarding the above signs of a shipment. The solution is scheduled to be available in spring 2010 and will initially target the health care and life sciences industry. A limited number of SenseAware sensor devices are expected to be available during the initial launch for US customers. No pricing details were disclosed.

FedEx looks to e-deliveries with Kinko's buyout

FedEx announced Tuesday that it would acquire Net-savvy business-services company Kinko's in a $2.4 billion cash deal. Kinko's, which offers a range of Internet services from online printing to Wi-Fi access, will provide FedEx a leg up in electronic document delivery, said Jess Bunn, a FedEx spokesman. "For years, FedEx was in the physical delivery of documents, but now we are moving into the electronic delivery of documents," said Bunn. "Kinko's receives electronic documents, and prints them out. The logical extension is to have them delivered by FedEx." FedEx, an air and ground transport service for packages and mail, announced the acquisition as part of its plan to expand its global retail presence. Before the merger announcement, FedEx operated full-service counters at 134 of Kinko's 1,200 stores and had been Kinko's exclusive shipper since 1988. The merger will result in Memphis, Tenn.-based FedEx rolling out its kiosks to all Kinko's stores worldwide. Kinko's, which began operations in 1970 as a photocopying service, later expanded into other business services, such as videoconferencing. And now the privately held company receives about 50 percent of its revenues from digitally transmitted documents, Bunn said. Kinko's will continue to be headquartered in Dallas, with its management team expected to remain intact, FedEx said.

FedEx Office (formerly FedEx Kinko's, and earlier simply Kinko's) is a chain of stores that provide a retail outlet for FedEx Express and FedEx Ground (including Home Delivery) shipping, as well as printing, copying, and binding services. Many stores also provide video conferencing facilities. Unlike its main competitor, The UPS Store, all FedEx Office stores are corporate owned. The primary clientele consists of small business and home office clients. There are more than 1800 centers in Asia, Australia, Europe, and North America. With over $2 billion in revenues, the company is the 7th largest printing company in North America.[1] The company was founded as Kinko's in 1970 by Paul Orfalea, whose nickname was "Kinko" because of his kinky (curly) hair. The original copy shop was founded in the college community of Isla Vista next to the campus of the University of California, Santa Barbara. He left the company in 2000, following a dispute with the investment firm...
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