Fast food service evalution

Topics: Household income in the United States, Restaurant, Fast food Pages: 2 (315 words) Published: October 13, 2014
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Fast Food Service Evaluation
Default Question Block
We at BIG DEES take pride in providing you with the highest standards of QUALITY, SERVICE, CLEANLINESS and VALUE in the restaurant industry. Your opinion is extremely important in evaluating our business. Thank you for taking a moment to answer the following questions: Food Quality

Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree

Strongly Disagree

Disagree

Neither Agree nor
Disagree

Agree

Strongly Agree

Strongly Disagree

Disagree

Agree

Strongly Agree

Strongly Disagree

Disagree

Agree

Strongly Agree

The food is served hot
and fresh
The menu has a good
variety of items
The quality of food is
excellent
The food is tasty and
flavorful

Resturant

My food order was
correct and complete
Employees are patient
when taking my order
I was served promptly
Availability of sauces,
utensils, napkins, etc.
was good
The menu board was
easy to read
The drive-thru sound
system was clear
Employees speak
clearly
Employees are friendly
and courteous
The service is excellent

Value
Neither Agree nor
Disagree

The food is a good
value for the dollar
Prices are competitive

Resturant
Neither Agree nor
Disagree

Value for price paid
Promptness of service
Quality of food
Quality of beverage

Indicate total household income:

Appendix A: 50 Perfect Surveys | 259

Strongly Disagree

Disagree

Disagree

Agree

Strongly Agree

Value for price paid
Promptness of service
Quality of food
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Quality of beverage

Indicate total household income:

What is your approximate age?
18 - 24

25 - 34

35 - 44

45 - 54

55 - 64

65 and over

What is the present occupation of the head of household?
Professional/technical

Crafts/trades

Service worker

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