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Factors Driving Employee Satisfaction and Motivation

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Factors Driving Employee Satisfaction and Motivation
Factors Driving Employee Satisfaction and motivation
- study based on different industrial sectors

Shuchi Selot1, 2, Nidhi Puranik1, 2 and Hema Singh*, 2

Human Resource is the most crucial asset for any organization. Our objective is to determine various factors which play vital role in deriving Employee satisfaction. The study of "employee satisfaction" helps the company to maintain standards & increase productivity by motivating the employees so this study helps to know the working conditions & what factors affects them. Satisfied employees are also more likely to be creative and innovative and come up with a breakthrough that allows a company to grow and change positively with time and changing market conditions. Measurement of the performance indicators using various survey techniques enables to measure employee satisfaction. With reference to Herzberg’s –motivation hygiene theory and Maslow’s motivational theory of employee satisfaction, we consider the following variables: Supervision, Salary, Work conditions, Interpersonal Relationship (Boss, peers etc), Roles and Responsibility, Company policy, Commitment, and Communication etc. This study examines the causal relationship considering various factors pertaining to employee satisfaction. A sample is selected which includes employees from IT and Non-IT sector, belonging to both Junior and middle management level. The study is based on the various parameters like gender, IT/Non-IT at different levels of management that are focused in the region of Pune. The study involves proportional stratified sampling process which consists of (randomly selected) employees. Focus groups, employee’s interviews, literature reviews, and surveys were conducted. The filled questionnaires are evaluated using inferential statistics. Based on the results a comparative analysis of drivers of employee satisfaction across Gender, IT and Non-IT sector and various levels of management are derived. The above study will help the

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