External Mail Services
Handle Mail
1.1- Explain the purpose of security procedures for handling mail or packages.
Mail may have confidential information it may contain personal/sensitive information about employees/customers. Therefore we need to maintain security and make sure that post is given to the correct person it is addressed to. Also we need to make sure that we don’t open private and confidential mail.
1.2- Give examples of security procedures for handling mail in organisations.
- Do not open private and confidential mail. - Make sure that mail is given to the person it is addressed to. - Record things such as who the letter is from, what it is regarding, the date it came in and who it was for so that if it gets lost we know all of the important details.
2.1- Explain the purpose of distributing and dispatching mail to correct recipient within the agreed timescale.
We need to make sure that mail is sent to the correct recipient because the mail may contain personal/sensitive information and so it needs to be kept secure. Also we need to make sure that it gets to the recipient in the agreed timescale because the recipient may be relying on that mail for something e.g. Legal papers ect.
2.2-State the organisational structure and names roles and locations of individuals and teams.
See diagram
2.3 – Give Examples of internal and external mail services available to organisations.
· Internal post deliveries (distributing mail within the organisation)
· Royal Mail post
· Royal Mail (special deliveries, recorded).
· Private couriers (e.g. Parcel Force, TNT)
2.4 – Give reasons for selecting internal and external mail services
Internal mail services are used to communicate within the council which is free of charge and a lot quicker.
External mail is used to communicate with customers and also people/organisations outside of the council.
2.5 – Describe the methods of
1.1- Explain the purpose of security procedures for handling mail or packages.
Mail may have confidential information it may contain personal/sensitive information about employees/customers. Therefore we need to maintain security and make sure that post is given to the correct person it is addressed to. Also we need to make sure that we don’t open private and confidential mail.
1.2- Give examples of security procedures for handling mail in organisations.
- Do not open private and confidential mail. - Make sure that mail is given to the person it is addressed to. - Record things such as who the letter is from, what it is regarding, the date it came in and who it was for so that if it gets lost we know all of the important details.
2.1- Explain the purpose of distributing and dispatching mail to correct recipient within the agreed timescale.
We need to make sure that mail is sent to the correct recipient because the mail may contain personal/sensitive information and so it needs to be kept secure. Also we need to make sure that it gets to the recipient in the agreed timescale because the recipient may be relying on that mail for something e.g. Legal papers ect.
2.2-State the organisational structure and names roles and locations of individuals and teams.
See diagram
2.3 – Give Examples of internal and external mail services available to organisations.
· Internal post deliveries (distributing mail within the organisation)
· Royal Mail post
· Royal Mail (special deliveries, recorded).
· Private couriers (e.g. Parcel Force, TNT)
2.4 – Give reasons for selecting internal and external mail services
Internal mail services are used to communicate within the council which is free of charge and a lot quicker.
External mail is used to communicate with customers and also people/organisations outside of the council.
2.5 – Describe the methods of