Exploring the Effectiveness of Performance Appraisal
EXPLORING THE EFFECTIVENESS OF PERFORMANCE APPRAISAL IN MULTI NATIONAL COMPANY.
BY
MITHILA S. PARAB 2007-08
A Dissertation presented in part consideration for the degree of “MA MANAGEMENT”
ACKNOWLEDGEMENT
I would like to thank my supervisor, Nick Bacon for his invaluable advice and guidance throughout the project. I would like to thank all the participants who participated in my research. I would like to thank my family and friends for their guidance and encouragement throughout the project, without which the project would have been impossible.
2
ABSTRACT This dissertation seeks to present the effectiveness of the appraisal system of a Multi national company in India. Hence, the performance appraisal system of this company was studied. The study also explains how performance appraisal systems have encouraged employee development in the organization considered.
The study explores the importance of performance appraisal in the organization. It explores how organizations have to be organized and systematic in their approach, so that they can extract the exact performance from their employees which can help them, to create a balance between performance and achieving organizational objectives. This paper, explains how performance appraisal helps in evaluating and assessing the employees on a common ground and helps to establish training and development program which helps the employee to grow in the organization. It also helps, to understand how performance appraisal helps in other personnel decisions like promotion, salary increments etc.
3
TABLE OF CONTENTS CHAPTER 1 INTRODUCTION Performance appraisal overview How widespread is performance appraisal? Objective of study Overview of chapters CHAPTER 2 LITERATURE REVIEW How was performance appraisal evolved?
Linkage of Human resource management and Performance appraisal
Pg. no 6
7 8 9 9 11
11 14 17 20 23 25 26 26 27 29 30 31
Purpose of performance appraisal Perception of PA
BY
MITHILA S. PARAB 2007-08
A Dissertation presented in part consideration for the degree of “MA MANAGEMENT”
ACKNOWLEDGEMENT
I would like to thank my supervisor, Nick Bacon for his invaluable advice and guidance throughout the project. I would like to thank all the participants who participated in my research. I would like to thank my family and friends for their guidance and encouragement throughout the project, without which the project would have been impossible.
2
ABSTRACT This dissertation seeks to present the effectiveness of the appraisal system of a Multi national company in India. Hence, the performance appraisal system of this company was studied. The study also explains how performance appraisal systems have encouraged employee development in the organization considered.
The study explores the importance of performance appraisal in the organization. It explores how organizations have to be organized and systematic in their approach, so that they can extract the exact performance from their employees which can help them, to create a balance between performance and achieving organizational objectives. This paper, explains how performance appraisal helps in evaluating and assessing the employees on a common ground and helps to establish training and development program which helps the employee to grow in the organization. It also helps, to understand how performance appraisal helps in other personnel decisions like promotion, salary increments etc.
3
TABLE OF CONTENTS CHAPTER 1 INTRODUCTION Performance appraisal overview How widespread is performance appraisal? Objective of study Overview of chapters CHAPTER 2 LITERATURE REVIEW How was performance appraisal evolved?
Linkage of Human resource management and Performance appraisal
Pg. no 6
7 8 9 9 11
11 14 17 20 23 25 26 26 27 29 30 31
Purpose of performance appraisal Perception of PA
References: Armstrong, M and Baron, A. (1998) Performance Management, London : IPD Ashford, S.J 58 Patten, T.H., Jr (1977), Pay: Employee Compensation and Incentive Plans, Free Press, London