Explain Why Some People Think It's Okay To Degrade Customer Service Workers

What I don’t understand is why people think it’s okay to degrade customer service workers; whether you work at McDonald’s, Tim Hortons, grocery stores, department stores, etc. These people are working there to earn a living/make money, just like the rest of you. I often get mistaken as someone who didn’t go to school, and that I will end up working here for the rest of my life. It saddens and frustrates me that people think it’s okay to show up at these customer service occupations, and start making demands because they believe your lower class. My mother works at a customer service job, and she has a BA in Business Advertising. My mother is smart; she went to college. She is not dumb, stupid, or worthless, just because she doesn’t work in