The Microsoft Information Technology (Microsoft IT) group needed an antivirus solution to adequately address the growing threat from the many types of Internet-borne malicious software, also known as malware. When Microsoft IT assessed its requirements for an enterprise anti-malware solution, the group realized the challenge of the ever-changing landscape of client security. Centralized management, rapid reporting, and a positive user experience for clients were some features that Microsoft IT sought in a client security solution. A product group within Microsoft consulted with the security staff of Microsoft IT for the initial development of a new anti-malware solution, Microsoft® Forefront™ Client Security. As the new product emerged, Microsoft IT volunteered to test it, first in a lab environment, and then in an enterprise production environment. Microsoft IT developed and tested a server management group for administering the new system. Testing revealed that the server choices more than sufficed, but they required more advanced storage. For this reason, the server management group attached to a storage area network (SAN) for use by data collection and reporting services. Lab testing was successful, so Microsoft IT rolled out the solution into a production environment in a limited-participant pilot. The initial pilot was successful, and soon 10,000 participants were using the product. The ability to quickly see reports on the security status of all participating clients quickly facilitated executive queries. Moreover, a centralized console simplified client management. If a report on the console alerted Microsoft IT security staff to a misconfiguration that exposed a vulnerability or a possible malware infection, the team could easily resolve the issue. The team could quickly move through console reports and remotely correct the misconfiguration. Or, the team could initiate an anti-malware scan on the client computer without involving the...
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