“Evaluation of Job Satisfaction” in M&M Swaraj Division, Mohali

Topics: Mahindra Group, Mahindra Gujarat, Employment Pages: 18 (4478 words) Published: July 20, 2009


Summer project report submitted for the post graduate diploma in management

Serial no :Topic
1Executive summary 4
2Introduction 5
3Objectives of study 5
4Company profile6
5M&M Swaraj Division Mohali6
6Methodology 12
7Findings & Interpretations12
112nd Project44
12Organizational dynamics

Executive Summary
The company Mahindra and Mahindra Swaraj Tractor Division is going through a slow transition as a result of its takeover by M&M from Punjab Tractors Limited. Though the people at the top management remain the same but there are clear indications of slow changes in personnel policies of the company. Thus at this juncture it is highly important for the company to know what is the level of satisfaction of its employees to ensure it goes through a smooth and hassle-free transition. Thus the project of evaluation of employee satisfaction was highly important and useful for the company at this juncture. To check the level of employee satisfaction of the company, first the data about the different departments on shop floor and the workers working there was collected. After this a questionnaire was formulated keeping in mind what factors are important for a worker to be satisfied with the employer. The questionnaire was then presented to the workers one by one. Some of the workers were highly interested in the process and readily filled the questionnaire themselves, while some of the others showed mild interest and just answered the questions orally and thus the questionnaire forms were then filled by the interviewer in such cases on the basis of answers given by them. The sample consisted of almost half of the total employees working on the shop floor. Along with the answers to the questions, some other problems which the workers stated were also noted down in their respective forms.

Introduction of the project:

This project is the study of level of employee satisfaction in the company. It includes preparation of a questionnaire for the workers, getting it filled by individual workers, inference of the problems and suggesting solutions to those problems. The company expects this project to find their employee’s job satisfaction level and also the problems they are facing. Once the major problems are inferred, suggestions to solve them are required

Objectives of the study:
To evaluate the level of job satisfaction among the workers in the shop floor. •Application of the proper tools to analyze the finding of the survey. •Suggesting the relevant methods to improve the satisfaction level among the workers.

About Mahindra & Mahindra Group
The US $6.7 billion Mahindra Group is among the top 10 industrial houses in India. Mahindra is the market leader in multi-utility vehicles in India It made a milestone entry into the passenger car segment with the Logan. Mahindra & Mahindra is the only Indian company among the top tractor brands in the world. The Group has a leading presence in key sectors of the Indian economy, including the financial services, trade, retail and logistics, automotive components, after-market, information technology and infrastructure development. Mahindra has recently made an entry in the two-wheeler segment which will see the company emerge as a full-range player with a presence in almost every segment of the automobile industry. Mahindra's Farm Equipment Sector is the proud recipient of the Japan Quality Medal, the only tractor company worldwide to be bestowed this honour. It also holds the distinction of being the only tractor company worldwide to win the Deming Prize. The US based Reputation Institute recently ranked Mahindra among the top 10 Indian companies in its Global 200: The World's Best Corporate Reputations list. Mahindra is also one of the few Indian companies to receive an A+ GRI checked rating for its first...
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