Chapter 5 Synopsis:
Ethics, Politics, and Diversity
Valerie Scott APLED 123 1:30pm 5/16/2011
Ethics is amoral standard for right and wrong. Ethical behavior is a reflection of the influences of co-workers, friends, family, religion, and society. Our society and culture influences our ethical behavior. Ethics begins with the individual. Influences on Ethics at Work
Confidential means that there are matters that should be kept secret. This includes client records, employee information, business reports, documentation, and files. Whether you are told to or not, you have an obligation to not share information with individuals with whom the business is of no concern (implied Confidentiality). Your ethical behavior extends beyond the professionalism of how you deal with others. It is also reflected in your dependability and how you conduct yourself on company time. Here are a few things you should not do during work: 1. Surfing the Internet for personal business.
2. Taking personal calls.
3. Routinely exceeding allotted break and lunch periods.
4. Making personal calls.
5. Playing computer games.
6. Using company supplies and equipment for non-business purposes.
Power and Ethics
Power- is one’s ability to influence another’s behavior. There are seven bases of power:
1. Legitimate power – power that is given to you by the company; this includes your title your title and any formal authority that comes with your position. 2. Coercive power – power that is derived from your formal position, using threats and punishment. 3. Reward power – power with the ability to influence someone with something of value. Rewards like promotions, bonuses, pay increases, etc. You do not need to have legitimate power to reward others. 4. Connection power – based on using someone else’s legitimate power; having a connection to an individual with authority. 5. Charismatic power – form of personal power that has other people attracted to you. This individual shows a sincere interest in others. 6. Information power – is based upon a persons ability to obtain and share information. Making you more valuable to others. 7. Expert power – is power that is earned by one’s knowledge, experience, or expertise.
Increasing your Power Bases
Everyone possesses some form of workplace power. The trick is to recognize, utilize, and increase your power. To increase your legitimate power, you want to make people aware of your title and responsibilities. Coercive power should only be used when an individual is breaking policy or behaving inappropriately. Reward power can be used daily. Dispensing a sincere word of appreciation to a co-worker is rewarding to them. Doing so will develop and enhance relationships. Increase your Connection power by strengthening your network. Networking – meeting and developing relationships with individuals outside of your immediate work area. Charismatic power is increased when you focus attention on others. Make eye contact, initiate conversation, and focus the conversation on the other person instead of yourself. Information power is developed by attending meetings, joining committees, and networking. Doing so exposes you to other people and other issues throughout the company. This helps you learn more about what is going on within the organization, and it increases your connection and/or network power. You can increase your Expert power by practicing continual learning. Read books, business relate articles, attend workshops and conferences, and learn new technology. Whenever you take the time to learn something new that can assist others at work, share it. Politics and Reciprocity
Politics means obtaining and using power. It is important to recognize, increase, and utilize the various power bases at work. When one expects...
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