University of Phoenix
Bateman & Snell (2008) states that business ethics “comprises the moral principles and standards that guide in the world business” (p. 181). In today’s business world, all organizations have a legal responsibility to obey local, federal, state, and international laws. Additionally, every organization has the ethical responsibility to meet the social expectations that are not translated in laws. Finally, every organization has a corporate social responsibility which is “the obligation toward society assumed by business. The socially responsible business maximizes its positive effects on society and minimize its negative effects” (Bateman & Snell, 2009, p. 181). This paper will discuss three ethical issues within today’s business environment: harassment, customer confidence issues, and truth in advertising.
Harassment, Sexual, and Otherwise
Harassment is considered an ethical issue as it “unfairly focuses job satisfaction, advancement, or retention on a factor other than the ability to do the job” (Trevino & Nelson, 2006, p.72). Any harassment may encourage employees to miss work and increase employee turnovers which will affect the company’s overall productivity and employee morale. The Equal Employment Opportunity Commission (EEOC) identified two forms of sexual harassment, both covered by “Title VII of Civil Rights Act of 1964” (Bohlander & Snell, 2007). The first form of sexual harassment is the “quid pro quo harassment” (this for that). In particular, sexual favors are demanded in return of a job benefit or a promotion. “Quid Pro Quo” may also occur when an employee has been threatened with demotion or punishment for failing to meet sexual demands. The second form is called “Hostile Work Environment”. This form of harassment occurs when an employee is subjected to unwelcome sexual conduct which interferes “with job performance or creating an intimidating,...
References: Bateman, T.S. and Snell S. (2009). Management: leading and collaborating in the competitive world (8th ed.). New York, NY: McGraw-Hill/Irwin Retrieved July 19,2010
Trevino, L.K, and Nelson, K.A. (2006). Managing business ethics: Straight talk about how to do it right (4th ed.). Hoboken, N.J.: John Wiley & Sons. Retrieved July 19, 2010
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