Competency 310.2.1: Ethical Issues in Business
Company Q has recently closed two of their stores in areas that are considered high crime areas. This company was claiming they were losing money. Failing to listen to customer request for more natural and organic products has forced them to shop in areas outside of their community. Company Q also needs to work with the local food banks with donating day old products. With all of these situations at hand and with the question being if Company Q is socially responsible, unfortunately the answer is no.
Company Q’s actions show no obvious level social responsibility. Being socially responsible is creating a positive impact in one’s community. Being socially responsible in so many ways also includes developing a partnership with the community and gaining a relationship of trust and loyalty. There are a few areas where Company Q is failing to display these actions.
First, by closing stores in the areas that have a considerable high crime rate, this gives a sense of being a negative action towards the community. By leaving these buildings vacant, Company Q is opening the doors for possible vandalism and possible squatters. This in return can affect other businesses and job viability in the area. Next, by not listening to customer request of more health-conscience and organic products, this is forcing customers to take their business elsewhere to fulfill their needs. In return Company Q is losing revenue and store cliental is falling. Failing to build relationships with local food banks and choosing instead to throw out day old products, shows a lack of care and consideration to developing relationships and the care about the locals in the community. Finally with Company Q spending time worrying about fraud and theft within their staff, and displaying a lack of trust, shows poor developed ethics and a decreasing level of loyalty with their staff. This in return can cause a larger