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Ethical Dilemma

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MGPO 450 Ethics in Management

Ethical Dilemma Assignment

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An ethical dilemma is defined as a specific situation where an individual needs to choose between two or more conflicting solutions and does not know what to do, or is uncomfortable in regards to the possible impacts on others resulting from the choice. Generally, there exists certain moral conflict in such situations. The ethical dilemma usually involves the individual questioning his own principles by testing his or her moral compass. In other words, it involves ethical issues, which are general problems that have virtuous content: most of the time, there is a social consensus that this constitutes an ethical issue.
The ethical dilemma I have recently came across happened at my current job: I’ve been working as a Customer Service Representative at Scotiabank since October 2013. At the time, I was majoring in Finance and thought it would be great to get a part-time job at one of Canada’s most established banks in order to gain experience. Luckily, getting hired was not as hard as I thought it would be: one of my best friends named Michael, who is also in business school at
Concordia, worked at the bank as a Head Teller and therefore referred me to his manager.
Michael and I have been friends ever since we were born: our parents are extremely close and we basically grew up together since our birthdays were so close to each other. Mike, as I like to call him, has always been one of the people I have known best since we went to the same pre-school, elementary school and high school. He is truly like a brother to me. Working at the bank was a brand new experience for me since I had never worked in this field before. Although I am not necessarily fond of my job there, I am thankful for the opportunities that have come my way and the experiences I have gained. Now I know that my plans for the future lay elsewhere, and that I



References: - “Business Conduct Guidelines." Antitrust Law Journal 48.1, Appendix to Vol. 48, No.1: NATIONAL INSTITUTE ON PREVENTIVE ANTITRUST (1979): 383-407. Scotiabank. Web. - "Criminal Code (R.S.C., 1985, C. C-46)." Legislative Services Branch. N.p., n.d. Web. 23 Sept. 2014. - "Managing Yourself: Keeping Your Colleagues Honest." Harvard Business Review. N.p., n.d. Web. 23 Sept. 2014. ! !

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