Ethical Business Dilema
Ethical Dilemma
Analysis through the 8 questions model by Arthur Dobrin
Case 1 – Rental Applicant
1. Facts
• African-American applicant
• Stable work history
• More than enough income to cover the rent
• Good references from their previous landlord
• A couple with one young son (Family)
• Before applicants accepted, rental agent should have done a background check as a standard procedure.
2. Facts we don’t know
• Verifications of facts – conduct a cross check o Whether or not the facts provided by the applicant are true
Income – Salary Statement
References from landlord – Written letter/call
Work History – Stable/Unstable work experience
• Applicants behavior/habit – past rental history o Whether or not they like to break lease or skip town – leave an unpaid rent
• The reason for postponing the application o What does Kate mean by saying “in my experience”… whether it’s actually because of her experience dealing with application or racial discrimination.
3. Facts Interpretation
• Stable work history stable – whether they have work long time or not (cross-check credential)
• A family more likely to be more settled in one place compare to single status individual.
• A good reference from previous landlord means that the applicant has a good record of being a good tenant.
• Have more than enough income means that the applicant has the capability to fulfill its obligation of paying the rent.
4. Walk in another’s shoes (problem viewed from others that involved)
• Kate might give a stereotype view of the African-American applicant
5. Consequences
• If we don’t take them : o We might lose a good tenant o We might lose our business opportunity o We might build a strict image to prospective customer
• If we take them : o There’s a possibility that we end up having a default rent
6. Feelings
• Megan Perspective : “Look very good” for their application
• Kate Perspective : “Don’t rush their application” – having negative
Analysis through the 8 questions model by Arthur Dobrin
Case 1 – Rental Applicant
1. Facts
• African-American applicant
• Stable work history
• More than enough income to cover the rent
• Good references from their previous landlord
• A couple with one young son (Family)
• Before applicants accepted, rental agent should have done a background check as a standard procedure.
2. Facts we don’t know
• Verifications of facts – conduct a cross check o Whether or not the facts provided by the applicant are true
Income – Salary Statement
References from landlord – Written letter/call
Work History – Stable/Unstable work experience
• Applicants behavior/habit – past rental history o Whether or not they like to break lease or skip town – leave an unpaid rent
• The reason for postponing the application o What does Kate mean by saying “in my experience”… whether it’s actually because of her experience dealing with application or racial discrimination.
3. Facts Interpretation
• Stable work history stable – whether they have work long time or not (cross-check credential)
• A family more likely to be more settled in one place compare to single status individual.
• A good reference from previous landlord means that the applicant has a good record of being a good tenant.
• Have more than enough income means that the applicant has the capability to fulfill its obligation of paying the rent.
4. Walk in another’s shoes (problem viewed from others that involved)
• Kate might give a stereotype view of the African-American applicant
5. Consequences
• If we don’t take them : o We might lose a good tenant o We might lose our business opportunity o We might build a strict image to prospective customer
• If we take them : o There’s a possibility that we end up having a default rent
6. Feelings
• Megan Perspective : “Look very good” for their application
• Kate Perspective : “Don’t rush their application” – having negative