ETHICAL BEHAVIOUR IN BUSINESS
Consider what reasons and rationalizations Maureen is likely to encounter if she decides to bring the problem to light.
Maureen as a cautious manager, feels the responsibility to speak about the “value conflict” issue. Being in the middle of the organizational structure, she has to implement her voice to the senior management and to her colleagues.
Raising the issue to the senior management, considering the high cut cost, she may face rationalizations for continuing the unethical process or downplaying its severity. Accordingly, the senior management may accept continuing the wrong process on the belief that the activity is within reasonable ethical and legal limits arguing that organizations that experience such light ethical conflicts have been surviving for many years
Her co/workers despite the fact that they know that what is happening is not fair for the customer thy may undermine the unethical process in order to remain loyal to the company-s position. They believe that because the reconfiguration is costly for the company, the company will ignore the problem and even blame the person or group of people who will raise it to their attention.
Consider what is at stake for all of the key parties.
Customer’s interests/ they have paid for a clean system and instead are sold reconditioned hard drives which contain information of previous owners who in turn may be concerned for the valuation of their privacy.
Colleagues who risk to face cut backs in view of budget constraints in case the company decides to take corrective action and rectify the configuration at a cost of $ 5 million.
Company puts at stake its reputation. Consequences for business and customers trust
Unethical behavior in a company can harm the sales of goods, leading customers to boycott goods bought from a company who is known to be unethical, and the lead in a drop stock price. Investors will be unwilling to buy shares from companies known to transact business
Maureen as a cautious manager, feels the responsibility to speak about the “value conflict” issue. Being in the middle of the organizational structure, she has to implement her voice to the senior management and to her colleagues.
Raising the issue to the senior management, considering the high cut cost, she may face rationalizations for continuing the unethical process or downplaying its severity. Accordingly, the senior management may accept continuing the wrong process on the belief that the activity is within reasonable ethical and legal limits arguing that organizations that experience such light ethical conflicts have been surviving for many years
Her co/workers despite the fact that they know that what is happening is not fair for the customer thy may undermine the unethical process in order to remain loyal to the company-s position. They believe that because the reconfiguration is costly for the company, the company will ignore the problem and even blame the person or group of people who will raise it to their attention.
Consider what is at stake for all of the key parties.
Customer’s interests/ they have paid for a clean system and instead are sold reconditioned hard drives which contain information of previous owners who in turn may be concerned for the valuation of their privacy.
Colleagues who risk to face cut backs in view of budget constraints in case the company decides to take corrective action and rectify the configuration at a cost of $ 5 million.
Company puts at stake its reputation. Consequences for business and customers trust
Unethical behavior in a company can harm the sales of goods, leading customers to boycott goods bought from a company who is known to be unethical, and the lead in a drop stock price. Investors will be unwilling to buy shares from companies known to transact business