Preview

Est1 Task 310.2.1-05

Good Essays
Open Document
Open Document
633 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Est1 Task 310.2.1-05
EST1 – Ethical Situations in Business
000182457 Buggs EST1 Task 310.2.1-05
Concepts of Social Responsibility

Riccio Buggs

Business organizations today are socially and ethically responsible for doing the right thing, exercising good judgment in their business activities with employees, stakeholders, customers and the community. Business organizations emphasis should not only be on profits, but also on how business decisions impact society.
Company Q is a small grocery store chain located in a major metropolitan area. This company will be evaluated on its attitude towards social responsibility. Also, recommendations will be given in three areas indicating how the company could improve its position regarding social responsibility.
First of all, Company Q’s decision to close stores in high crime areas will have an adverse effect on the communities where they conduct business, leading to disruption and hardship in the lives of many. This definitely demonstrates an irresponsible attitude toward social responsibility.
In terms of social responsibility, Company Q could help enrich the lives of families in need by supporting local community centers. Community centers play an important role in addressing the comprehensive needs of individuals and families by providing a wide range of resources that are most needed. Moreover, a responsible business could initiate programs to help disadvantaged youths and adults in the community, build employable works skills and connect them to career opportunities. Without question, the more job opportunities and employability of the citizens in that community the lower the crime rate would be.
Finally, if Company Q is to be socially responsible, it must not only be committed to making a profit, but also to the economic development of the community where it does business (Ravindran, N. 2008).
Secondarily, Company Q’s reluctance to offer health conscience customers a wide range of organic and healthy


References: Findarticles.com. Ravindran, N. (2008, Dec-Jan.) Retrieved June 2, 2011 http://findarticles.com/p/articles/mi_m1NDC/is_2008_Dec-Jan/ai_n24964174/ “Corporate Social Responsibility Branding Survey.” Penn, Schoen & Berland Associates, LLC (2010). Retrieved June 3, 2011 http://matt-king.me/?page_id=79
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Est1 Task 310.2.1
    • 827 Words
    • 4 Pages

    Est1 Task 310.2.1

    Businesses today face a plethora of ethical duties such as upholding corporate governance, maintaining stakeholder relationships, and presenting an image of social responsibility. In review of Company Q’s (Q) current ethics culture, its image in regards to social responsibility is not equivalent to that of its competitors. In a growing market faced with increasingly challenging competition, there are several areas that Q can and needs to address to bring the company to a level of social responsibility that exceeds stakeholder expectations. First, attention Q needs to address market demands for additional locations to better serve current customers and attract new customers. Next, Q needs to place focus on community involvement to enhance brand recognition and reputation. Lastly, product lines need to be evaluated to ensure Q is responding to customer demands and promoting healthy living.…

    • 827 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    EST1 TASK1

    • 558 Words
    • 2 Pages

    EST1 TASK1

    Social responsibility is business ethics that represents standards, norms, and expectations that reflect a concern of major stakeholders, such as consumers, employees, shareholders, suppliers, competitors, and the community. Lack of social responsibility opportunities is hurting Company Q’s business and its image and they don’t seem to care about it according to the given situation. The community’s perception of Company Q’s business has changed since Company Q threw away the day-old, high margin products when the area’s food bank asked for a donation. It was a slap in the face. For a small local grocery store chain that is going through a financial issues, they are not in a place to be ignorant or have a poor customer service. In today market, having good customer service and quality products are the key factors for successful businesses. In company Q’s case, they are failing at both, especially when they don’t even have the support from their own community. It is probably a good thing that they closed two of their stores in higher-crime-rate areas of the city because being in a higher-crime-rate areas would drive their customers away even more so. Even though Company Q can care less about the social responsibility, maybe we can still recommend few pointers to help them improve the business.…

    • 558 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Company Q Social Responsibility
    • 230 Words
    • 1 Page

    Company Q Social Responsibility

    In the evaluation of Company Q for social responsibility, I conclude that company has not pulled in a commitment to the community for being socially responsible. By concluding the two stores in a higher crime rate area, establishes that the company, manager, security, and employees are not able to address and resolve the situation of continues revenues loss. They are insensitive toward social responsibilities and seem to be driven by profit margin, instead of determining ways to help the community they went to the easiest route by closing the two stores and ignoring the problem.…

    • 230 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Good Essays

    Evaluate Company Q's Current Attitude Case Study
    • 666 Words
    • 3 Pages

    Evaluate Company Q's Current Attitude Case Study

    With reviewing company Q’s current attitude towards social responsibility, I feel it is very poor requires immediate attention. There a few areas of which the company can work on to be more socially responsible. The company just recently closed down two stores due to high crime rates rather than giving it a chance to succeed and help the community in the time of need. Yes the store may have lost some profits, but using the crime rate as an excuse to close down is not very professional. This shows me that the attitude is all about not losing an extra buck rather than fighting to keep your store open. I also see as poor attitude is not allowing old food to be given to the food bank. Due to “risk” of possible fraud and theft, they rather dispose of the food than give it up for a good reason. When a company does not have set rules applied for these types of instances, it means that the company is not prepared and well handled from top to bottom. There will always be theft, it just depends on how the company will contain it. They can create guide lines on both areas, internally and…

    • 666 Words
    • 3 Pages
    Good Essays
    Read More
  • Good Essays

    How To Evaluate Company Q's Attitude To Social Responsibility
    • 485 Words
    • 2 Pages

    How To Evaluate Company Q's Attitude To Social Responsibility

    Attitude towards social responsibility is key in any business. Maintaining a good attitude with the community shows a strong connection with its residents. Participating in programs supporting the community is not only ethically responsible, but can improve business relations with community members. After evaluating Company Q’s attitude toward social responsibility, there have been a few errors found that should be addressed.…

    • 485 Words
    • 2 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Manage IT System From 1 Dashboard Get Free Trial Now !
    • 544 Words
    • 3 Pages

    Manage IT System From 1 Dashboard Get Free Trial Now !

    Authors choose a particular entity and write a case study about that entity 's social responsibility efforts. This includes researching the motivation behind the effort, analyzing the program execution and judging the overall social impact of the campaign. Moreover, the essay can also highlight how the social responsibility effort directly affected the entity itself. Some common methods include doing a profitability comparison before and after the social responsibility campaign and conducting a qualitative study of how the campaign improves the entity 's image and…

    • 544 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Company Q Social Responsibility Essay
    • 945 Words
    • 4 Pages

    Company Q Social Responsibility Essay

    The current state of Company Q’s attitude toward social responsibility is by far obsolete. The sheer fact that the company would rather throw away good product then help the community not only gives the community a clear view that they do not matter but it also shows that the company is more about their bottom line then fostering a community. Also the fact that Company Q has closed stores due to loss of revenue shows that they did not house products that section of the community caters to. A higher income section could well afford organically grown produce as well as high end cheeses where as a low income section would opt for more affordable products like boxed meals and generic brands. Company Q’s fear of employees stealing should not deter them from…

    • 945 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Company Q Social Responsibility
    • 464 Words
    • 2 Pages

    Company Q Social Responsibility

    Some people believe that businesses have a duty to create a good impact on society while providing a profit for their shareholders, this is social responsibility. While the concept of social responsibility has many believers and critics, it has been shown that consumers will not purchase goods or services from a company they feel is not trustworthy. A company's reputation does play a role in determining if it succeeds or ultimately fails.…

    • 464 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Ethics Paper Wk.2
    • 673 Words
    • 3 Pages

    Ethics Paper Wk.2

    The concept of social responsibility proposes that a private corporation has responsibilities to the society that extend beyond making a profit. Strategic decisions often influence other entities than just the company. For instance, a decision to cut back by closing some distribution centers and discontinuing manufactured goods, affects not only the company’s personnel but also the surroundings where the plants are located. This also hinders the consumers and vendors with having no other source for the discontinued products.…

    • 673 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    Duke and the American Tobacco Company
    • 486 Words
    • 2 Pages

    Duke and the American Tobacco Company

    Every company’s activities that lead it to success doors is some how beneficial for the society as these activities not only opens the doors of employment in the society as well as provide a technological growth. The term that is normally used for refereeing the responsibilities of a business towards the society is known as Social Responsibility (Steiner & Steiner, 2005). Social responsibility is a tool for companies to build sales, develop the workforce, boost enthusiasm and innovation, enhance trust in an enterprise and increase a company’s reputation and standing. It also helps the company to pursue responsible business practices that makes a company more competitive.…

    • 486 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Social Responsibility and Company
    • 859 Words
    • 4 Pages

    Social Responsibility and Company

    Company Q and Social Responsibility Social responsibility is a key attribute for businesses in the market today. When consumers look to spend their disposable income, they look for businesses that not only offer the right product, at the right price, but that also offer great service. Great service can include anything from friendly employees to community involvement. That is where social responsibility becomes apparent in a company’s ethics and values. If a company has a strong tie to the community and demonstrates social responsibility, their consumers will consider this a positive quality and it will separate them from the competition. In this case study with Company Q, they are lacking in the area of social responsibility. There are three major areas where the company can immediately make positive changes to improve their social standing in the neighborhoods where they operate. Making these changes and becoming more socially responsible is crucial for this company to see longevity as a business and to increase their market share. They will eventually lose patrons and income if they are not careful with how they manage their company’s interaction with their community. The first area for them to review is the closing of stores in high crime areas. Company Q has cited the reason for closing these stores as low sales and lost revenues in that area. Closing these stores has negative impacts on the company image. Consider the employees that are now without work. Even the extended community could view Company Q as the “bad guy.” It can be displayed as an attitude that the company cares more about the bottom line than the people in the area that would potentially be supporting the company. To improve in this area, Company Q should be challenged to interact with the community to determine why their sales are lower and what products would be beneficial to the neighborhood. Since the neighborhood is not as affluent as…

    • 859 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Amtrak Train Derailment
    • 1006 Words
    • 5 Pages

    Amtrak Train Derailment

    What is this corporation 's social corporate responsibility in this case for the four areas of corporate social responsibility?…

    • 1006 Words
    • 5 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Shared Value Creation
    • 1033 Words
    • 5 Pages

    Shared Value Creation

    Most companies remain stuck in a “social responsibility” mind-set in which societal issues are at the periphery, not the core. They think the only responsibility of business is to make money for shareholders, and that any corporate investment in social programs is a misuse of shareholder money. Therefore, many executives have come to believe that it is the government’s responsibility alone to tackle social issues. To be socially responsible, they need a profit motivation. In current year, many companies recognize that being socially responsible can burnish the company’s brand and reputation, attract new customers, aid in recruiting employees and improve employee commitment to the organization.…

    • 1033 Words
    • 5 Pages
    Good Essays
    Read More
  • Powerful Essays

    Corporate Social Responsibility
    • 3238 Words
    • 13 Pages

    Corporate Social Responsibility

    In my paper I will be discussing the topics related to corporate social responsibility. Corporate social responsibility (CSR, also called corporate responsibility, corporate citizenship, and responsible business) is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities and other stakeholders, as well as the environment. This obligation is seen to extend beyond the statutory obligation to comply with legislation and sees organizations voluntarily taking further steps to improve the quality of life for employees and their families as well as for the local community and society at large. In order to fully explain how a company does this I will discuss the development required, the approaches a company will take, the auditing and reporting process, the business benefits, critical analysis, and the reasons that drive a company to take such actions.…

    • 3238 Words
    • 13 Pages
    Powerful Essays
    Read More
  • Good Essays

    Should business be responsible to help society in any way they can?
    • 608 Words
    • 3 Pages

    Should business be responsible to help society in any way they can?

    Should business be responsible to help society in any way they can? For this question, reality will show you the answer. In the present days, corporate social responsibility is drawing high awareness among business sectors. As more and more people around the world think that enterprises have the obligations to help their society, my answer to this subject is partly positive. In the following content, I have two facts to support my view and one disagreement. To which I agree because enterprise is a member of society but they also created social problem through commercial activity. On the other hand, investing in social responsibility will reduce company profit.…

    • 608 Words
    • 3 Pages
    Good Essays
    Read More