5 steps to poor listening: The ordinary professional's guide The development of non-technical, soft skills represents a significant choice in the career of IT professionals. For those who choose to take the road most traveled, here are a few thoughts on how to ensure poor client and peer relationships, projects that focus on solutions to the wrong problems, and working cross-purposes with your team. 1. Just Keep Talking
Let's face it--the more you talk, the less time others get to talk. This way, you completely avoid the issue of listening all together. Why risk having to pretend you’re listening when you have the opportunity to completely prevent others from talking? There’s also a particularly useful secondary effect of this recommendation. The more often you do this, the less often others want to be around you. Voila! You have also reduced the frequency of situations where you might be forced to listen. If you take only one useful tip you take away from this article, this one is it: Flapping your gums will save your ears. 2. When you’re not talking, think about what you’re going to say next On occasion, even the best talker among us either runs out of things to say or is rudely interrupted. When this happens, be prepared to jump right in to step 2. As soon as your mouth stops moving start thinking about how to resume talking. It’s that simple. Whether you’re trying to think of the wittiest thing anyone ever said or the most brilliant way to bring the conversation back to your ideas or issues, poor listeners often use this time to regroup. Be grateful for the opportunity. Remember, poor listeners feel that talking is a big chance to look smart, important, caring or charming. When not talking, prepare your next words. You may want to consider bobbing your head up and down a few times while you’re thinking. If you’re not careful, the speaker will notice that you’re not listening, and will ask you a question for which you are unprepared. Then...
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