Preview

Erp Systems in the Healthcare Industry

Powerful Essays
Open Document
Open Document
5457 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Erp Systems in the Healthcare Industry
Enterprise Systems in the Healthcare Industry

Due Date: November 25, 2011

Table of Contents 1. Introduction: Enterprise Systems in the Healthcare Industry 3 Enterprise Resource Planning 3 Customer Relationship Management 6 Supply Chain Management 7 2. Success of ERP in the Healthcare Industry 8 3. Legacy Systems and EDI in the Healthcare Industry 10 4. ERP Vendors in the Healthcare Industry 11 5. ERP Implementations in the Healthcare Industry 16 6. Works Cited 20

Enterprise Systems in the Healthcare Industry
The healthcare industry has become one the fastest growing industries throughout the world, with annual expenditure consisting of 7.9% of the combined global GDP (Poullier, Kawabata, Hernandez, Savedoff, 2011). The rising cost of drugs and treatment, as well as the need for faster and more effective treatment has lead to the demand for Enterprise Systems in the Healthcare industry.
Enterprise Systems are large scale, integrated software packages utilizing a common database to support business processes, reporting, efficiency, as well as providing accurate information throughout an organization in real-time. Enterprise Systems can be broken down into three main categories, each with their own benefits. These categories are: Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM).

Enterprise Resource Planning
Enterprise Resource Planning systems are software used in organizations to coordinate information in every area of a business (Monk, Wagner, 2009). ERP allows companies to work horizontally “across” business functions as opposed to working vertically (Monk, Wagner, 2009). This enables different organizational units, such as accounting, finance, and human resources to work together, increasing both efficiency and quality. With all organizational units having access to a shared database, information is able to flow more quickly


Cited: "Business Benefits of CRM." Business Link. Web. 22 Nov. 2011. <http://www.businesslink.gov.uk/bdotg/action/detail?itemId=1075422939&type=RESOURCES>. Byrnes, Jonathan. "Fixing the Healthcare Supply Chain." HBS Working Knowledge - Faculty Research at Harvard Business School. 2004. Web. 23 Nov. 2011. <http://hbswk.hbs.edu/archive/4036.html>. Mutt, Nick. "ERP in Health Care Industry." ERP Software Benefits, Selection and Implementation Guide. Web. 23 Nov. 2011. <http://www.erpfacts.com/erp-in-health-industry.htm>. "Healthcare - Medical Inventory Management Systems - SmartTurn." Inventory Management Software & Systems | SmartTurn. Web. 23 Nov. 2011. <http://www.smartturn.com/industries/healthcare.jsp>. "Healthcare ERP and SCM Information Systems: Strategies and Solutions." Healthcare Information and Management Systems Society. 2007. Web. 22 Nov. 2011. <http://www.himss.org/content/files/ERP_SCM_whitepaper072707.pdf?src=enews20070808>. "Healthcare Industry CRM Software Solutions." On Demand CRM Software and CRM Systems. Web. 23 Nov. 2011. <http://www.crmforecast.com/healthcare.htm>. Monk, Ellen F., and Bret J. Wagner. Concepts in Enterprise Resource Planning. Boston, Mass: Course Technology, 2009. Print. Mutt, Nick. "ERP Software In Health Care Industry - Features and Benefits." ERP Software Selection and Implementation, Enterprise Resource Planning. Web. 23 Nov. 2011. <http://www.erpchronicle.com/erp-in-health-care-industry.htm>. Poullier, Jean-Pierre, Patricia Hernandez, Kei Kawabata, and William D. Savedoff. "Patterns of Global Health Expenditures." World Health Organization. Nov. 2002. Web. 21 Nov. 2011. <http://www.who.int/healthinfo/paper51.pdf>. Weems, Mandi. "Advantages of Automated Medical Billing Software." Helium. 22 May 2008. Web. 23 Nov. 2011. <http://www.helium.com/items/1051642-advantages-of-automated-medical-billing-software>. SAP (2011), Enterprise Management and Support in the Healthcare Industry. Retrieved from http://www.hoffmanmarcom.com/docs/mysaperp_sod_healthcare.pdf Powering Tomorrow’s Information-Driven Healthcare Today ePartnersMD. Retrieved from http://www.epartnersmd.com/docs/ePartnersMD-WRMC.pdf Sammon, D., Adam, F., (2008).Reforming Public Healthcare in the Republic of Ireland with
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Good Essays

    Hlth430 Unit 4 Project 1
    • 764 Words
    • 4 Pages

    Hlth430 Unit 4 Project 1

    There are a number of business challenges in healthcare such as service quality, safety, rising costs, a severe shortage of skilled staff in order to meet the needs of patients with a complex burden of illness. To meet the challenges in front of us, will require a shift from acute care to more preventive and long-term chronic care management. This new care model must be supported by interoperable health information technology and a more patient-centric care system. www.cisco.com/web/strategy/docs/healthcare/07CS1034_HC_Whitepaper_r5.pdf…

    • 764 Words
    • 4 Pages
    Good Essays
    Read More
  • Powerful Essays

    Cmgt 554 Week4
    • 1618 Words
    • 7 Pages

    Cmgt 554 Week4

    References: Apollo Group, Inc. (2013). Patton-Fuller Community Hospital. Information Systems Overview. Retrieved from CMGT/554 – IT Infrastructure…

    • 1618 Words
    • 7 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Hcs/483 It Failures
    • 712 Words
    • 3 Pages

    Hcs/483 It Failures

    “The time and resources needed to implement a new health care information system can vary considerably based on the scope of the project, the needs and complexity of the organization, the number of applications being installed, and the number of user groups involved.” (Wager, Lee, & Glaser, 2009). The first part in implementing a system is to first assign a team of professionals within the organization. The responsibility and role of the team would be to plan, coordinate, budget, and manage the new system set up. The team should determine what the objectives and goals of the new system should be. After this the next step is to develop and implement the process. Some major steps should include how long each activity should take, resources and budget, and ways to alleviate completion and success. Components of an implementation plan are workflow and analysis, system installation, staff training, conversion, communication, and a go-live date. The size and needs of an organization is what determines the type of system that will be needed.…

    • 712 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Better Essays

    Information System Briefing Hcs/483
    • 850 Words
    • 4 Pages

    Information System Briefing Hcs/483

    In order to begin to select and acquire an information system a project steering committee will need to be chosen to oversee the project. A Project manager will be appointed to lead the committee. The team will be responsible for determining the process of implementation and conduct research in regards to which type of information system best suits the organization’s needs. All health care processes within the organization must be identified and standards must be set for each of them. The committee will also define the projects objectives and determine the scope of analysis needed to evaluate the organization’s system requirements. The marketplace should be screened and vendors should be evaluated. Once the system goals have been identified the committee will prioritize those goals. A request for information form will need to be created and distributed. Options should be examined to choose which method of acquiring the system would be best, an application service provider, or to build an in-house system by contracting a system developer. The organization should receive proposals from the analysis of vendors; they will need to be evaluated. Evaluation criteria will be identified in order to hold vendor demonstrations, visit…

    • 850 Words
    • 4 Pages
    Better Essays
    Read More
  • Good Essays

    Mism Phs Case Study
    • 610 Words
    • 3 Pages

    Mism Phs Case Study

    | * All those information will be collected accurately and completely * They can share patient’s information about their medical history * Treatment will become more efficient…

    • 610 Words
    • 3 Pages
    Good Essays
    Read More
  • Good Essays

    Assignment 3: Implementation Process Of Electronic Health Record
    • 661 Words
    • 3 Pages

    Assignment 3: Implementation Process Of Electronic Health Record

    According to the PowerPoint presentation developed by the Maryland Health Care Commission (2012), “The main goal of using technology in the health care arena is to improve the quality of patient care” this is extremely important (slide 2). In order to successfully implement a software system in a new setting, one must first understand the current state of the organization in terms of its staff, the people they serve, its process, and the supporting tools. There should be an assessment phase completed prior to implementing any EHR system. This should include determining if the organization is ready for…

    • 661 Words
    • 3 Pages
    Good Essays
    Read More
  • Good Essays

    Case Study Of BCS Hospital's EHR System
    • 397 Words
    • 2 Pages

    Case Study Of BCS Hospital's EHR System

    BCS Hospital currently runs an EHR system. The system consists of 400 clinical IT applications provided by 60 software vendors. The system is able to transfer information within the hospital and sometimes other clinics within the BCS…

    • 397 Words
    • 2 Pages
    Good Essays
    Read More
  • Better Essays

    Information System Briefing
    • 873 Words
    • 4 Pages

    Information System Briefing

    Wager, K.A., Lee, F.W., & Glaser, J.P. (2009). Health Care Information Systems. A Practical Approach for Health Care Management (2nd ed.). Retrieved from https://ecampus.phoenix.edu/content/eBookLibrary2/content/eReader.aspx.…

    • 873 Words
    • 4 Pages
    Better Essays
    Read More
  • Better Essays

    Summary: Evolution Of Health Care Information Systems
    • 1112 Words
    • 5 Pages

    Summary: Evolution Of Health Care Information Systems

    Alder, K. (2004, November11). Why It 's Time to Purchase on Electronic Health Record System. Retrieved from http://www.aafp.org…

    • 1112 Words
    • 5 Pages
    Better Essays
    Read More
  • Good Essays

    The Importance Of EHR In Healthcare
    • 682 Words
    • 3 Pages

    The Importance Of EHR In Healthcare

    EHR is a new and improve digital version of a patient’s physical paper chart. EHRs is a patient-centered system that makes information available via the computer system, and most of all, it is secure, safe and can only be used by authorized users. Even though EHR involves medical treatment and patient medical history, the system is created to go beyond normal or basic clinical data collection in hospitals, private doctors and other healthcare facilities across the nation. As a Consultant, I will have to come up with a strategy planning process, which will make everything fall into place. When it comes to setting up a hospital or updating old technologies within a hospital setting, the administration work in conjunction with the staff such as the doctors and nurses and also alongside the CEO Mr. Johnson, who is the new executive who brought in recently in the Tewsbury hospital.…

    • 682 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Health Care Information Terms
    • 912 Words
    • 4 Pages

    Health Care Information Terms

    Wager, K.A., Lee, F. W., & Glaser, J. P. (2009). “Health Care Information Systems: A practical…

    • 912 Words
    • 4 Pages
    Better Essays
    Read More
  • Better Essays

    Health Care Information Systems
    • 1079 Words
    • 5 Pages

    Health Care Information Systems

    Wager,, K., Lee,, F.W., Glaser,, J.P., & Burns,, L.R. (2009). Health Care Information Systems. A…

    • 1079 Words
    • 5 Pages
    Better Essays
    Read More
  • Good Essays

    Confidentiality In Health Care
    • 826 Words
    • 4 Pages

    Confidentiality In Health Care

    The interest of Health Information Technologies has grown throughout the years with the implementation of the Health Information Exchange (HIE) and Electronic Health Records (EHRs). The federal government even set aside $27 billion for a program that encourages U.S. physician offices and hospitals to invest in a fully functional electronic records system. The adoption of EHRs throughout the healthcare industry has been advantageous as it improves both service quality and clinical quality of care.…

    • 826 Words
    • 4 Pages
    Good Essays
    Read More
  • Powerful Essays

    Data Warehouse Case Study
    • 4441 Words
    • 18 Pages

    Data Warehouse Case Study

    JOURNAL OF HEALTHCARE INFORMATION MANAGEMENT®, vol. 15, no. 2, Summer 2001 © Healthcare Information Management Systems Society and Jossey-Bass, A Publishing Unit of John Wiley & Sons, Inc.…

    • 4441 Words
    • 18 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Sales and Inventory System Thesis Sample
    • 1477 Words
    • 6 Pages

    Sales and Inventory System Thesis Sample

    Working with limited resources, healthcare providers today are challenged to meet ever-increasing demands. In order to meet this challenge, your organization needs to be as efficient as possible. This starts with giving your most important resource—your people—smart, timesaving tools that help them be more productive to increase quality and contain costs. That’s where Microsoft® Office 2010 comes in. It’s not intended to replace your EMR or hospital information system; rather it bridges the gap between these and your other core systems to play a vital role in helping all your staff connect with information, people, and processes—when, where, and how needed.…

    • 1477 Words
    • 6 Pages
    Powerful Essays
    Read More

Related Topics