Er Diagram

International Journal of Innovation, Management and Technology, Vol. 3, No. 5, October 2012

Investigating Online Shopping System in Iran as a Developing Country
B. Zibanezhad, M. Makhlughian, and A. Salajegheh
 Abstract—The lack of necessary reliable infrastructures in developing countries has reduced electronic commerce growth and development. Online shopping system analysis and design was evaluated in Iran as a developing country. National banking & delivery systems along with cultural & training challenges were evaluated too. Based on Iran governmental services constraints, we presented an appropriate architecture for large scale online shopping systems. Some of design phase diagrams are presented that could be useful for software developing companies. Index Terms—B2C, Electronic Commerce, Online Shopping System, SDLC Phases.

I. INTRODUCTION As electronic services are dependent on many governmental and private organizations, they grow and develop slowly in developing countries. A case in point could be online payment services which could be used whenever traditional banks change their systems into modern ones or shipping rates and services change to cost-effective ones that encourage customers to buy their requirements from online shopping systems. In this paper we try to focus on electronic commerce especially online shopping systems in Iran. Software and hardware infrastructures, payment methods, delivery methods, online purchasing culture and training are discussed. Our research is based on SDLC phases in software engineering. Preliminary investigation, analysis, and design phases have been done. Remaining phases including implementation and test can be done by presented diagrams in section 4. Technical specifications of Iranian banks such as SAMAN [8], PARSIAN [11] banks were evaluated. We also evaluated national delivery system in contrast with TNT and DHL briefly. In design phase, system modeling done based on previous phases evaluation and its

References: [1] N. Madeja andD. Schoder, “Impact of Electronic Commerce Customer Relationship Management on Corporate Success–Results from an Empirical Investigation,” in Proce. the 36th Hawaii International Conference on System Sciences (HICSS’03), 2002. [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] Bahareh Zibanezhad received her B.Sc. degree in Software Engineering, from the Yazd University, Yazd, Iran in 2006 and her M.Sc. degree in Software Engineering from the Azad University-Najafabad Branch, Isfahan, Iran in 2010. She has published over a dozen papers in service oriented architecture research areas which one of them is "Applying gravitational search algorithm in the QoS-based Web service selection problem" published in Journal of Zhejiang University. She is now doing her research in web service composition and methods of dynamic reconfiguration of service-based environment. M. Makhlughian received her B.Sc. degree in Software Engineering, from the Azad University-Parand Branch, Tehran, Iran in 2008 and her M.Sc. degree in Software Engineering from the Azad University-South Tehran Branch, Tehran, Iran in 2012. She had published an article “Web Service Selection Based on Ranking of QoS Using Associative Classification” in International Journal on Web Service Computing (IJWSC). Available: http://airccse.org/journal/jwsc/current2012.html. Her research interests include Web Service technology, Service-Oriented Computing, Service Annotation, Selection and Composition, Ontology Engineering and Data Mining. Afshin Salajegheh is assistant professor of Islamic Azad University-South Tehran Branch, Tehran, Iran, Department of Computer Science and Software Engineering. He is interested in Service Oriented Architecture, Software Architecture, Software Product Line and Data Mining research areas. 556