EPC Plant Equipment Maintenance Process BPI-BPR
NPC EMBA
MGST 741 : Business Process Improvement
July 24 - August 19 2004
INSTRUCTOR: Mehran Sepehri, Ph.D., Associate Professor
Project:
Project Management Process
Team : Esfahan Petrochemical Co.
Team members:
Hashemi, Nahid, Kaviani,Emami, Kousha
Esfahan Petrochemical Company
Business Process Improvement Project– August 2004
Table of Contents
Executive Summary
2
Acknowledgements
2
Macro view of the entire organization (Porter Model)
3
Vision and mission of the company
4
Process definition and reason of choice
5
Identification of the process customer and customer needs
6
Symptoms and problems with the current state of the process
7
Root cause analysis chart
8
Performance measurement indicators of the process
9
Level 0 map of the current process
10
Relationship map of the current process
11
Level 1 map of the current process
12
Level 2 map of the maintenance execution process
13
Level 2 map of the maintenance planning process
14
Competitive/non-competitive benchmark of the process
15
Case for action for process improvement and reengineering
18
Review/analysis of the current state and its problems/issues
18
Initial improvements- Streamlining
19
Cultural audit and plans for cultural change
20
Idealizing- The most desirable (perfect) process
21
Proposed BPR process
22
Implementation plan
23
References
24
Acceptance letter from the process owner
25
2
Esfahan Petrochemical Company
Business Process Improvement Project– August 2004
Executive Summary
The process of plant equipment maintenance at Esfahan Petrochemical
Company has been mapped and analyzed, and its efficiency and effectiveness in relation to the company’s vision and mission have been assessed. Based on that information and other determining factors including performance measures and customer expectations, and using techniques such as
MGST 741 : Business Process Improvement
July 24 - August 19 2004
INSTRUCTOR: Mehran Sepehri, Ph.D., Associate Professor
Project:
Project Management Process
Team : Esfahan Petrochemical Co.
Team members:
Hashemi, Nahid, Kaviani,Emami, Kousha
Esfahan Petrochemical Company
Business Process Improvement Project– August 2004
Table of Contents
Executive Summary
2
Acknowledgements
2
Macro view of the entire organization (Porter Model)
3
Vision and mission of the company
4
Process definition and reason of choice
5
Identification of the process customer and customer needs
6
Symptoms and problems with the current state of the process
7
Root cause analysis chart
8
Performance measurement indicators of the process
9
Level 0 map of the current process
10
Relationship map of the current process
11
Level 1 map of the current process
12
Level 2 map of the maintenance execution process
13
Level 2 map of the maintenance planning process
14
Competitive/non-competitive benchmark of the process
15
Case for action for process improvement and reengineering
18
Review/analysis of the current state and its problems/issues
18
Initial improvements- Streamlining
19
Cultural audit and plans for cultural change
20
Idealizing- The most desirable (perfect) process
21
Proposed BPR process
22
Implementation plan
23
References
24
Acceptance letter from the process owner
25
2
Esfahan Petrochemical Company
Business Process Improvement Project– August 2004
Executive Summary
The process of plant equipment maintenance at Esfahan Petrochemical
Company has been mapped and analyzed, and its efficiency and effectiveness in relation to the company’s vision and mission have been assessed. Based on that information and other determining factors including performance measures and customer expectations, and using techniques such as
References: 2- A Guide to the Project Management Body of Knowledge PMBOK® Guide, 2000 Edition Ref: 16-33/30 Aug 22, 2004