Environmental and Industrial Analysis of Home Depot

Topics: Retailing, Home improvement, Marketing Pages: 26 (6707 words) Published: December 30, 2010
Table of Contents

Operational History4
Global Operations6
Financial Strategy6
Step 1: Value Proposition: (Advantage: Home Depot)7
Step 2: Target Segment: (Advantage: Lowe’s)8
Step 3: Determine Competitors9
Step 4: Evaluation of Value Chain and Cost Model: (Advantage: Lowe’s)9 Step 5: Evaluate the Value Network: (Advantage: None)11
Step 6: Determine the Revenue Model of the firm: (Advantage: Home Depot)12 Step 7: Critical Success Factors: (Table 3) (Advantage: Home Depot)12 Business Model Analysis Grid13
Readiness/Willingness for Inter-Firm Relationships:13
Age/ Timing of Relationship:13
Location of Relationship (Geographical and Value Chain):14 Management’s Relationship Capacity and Expertise:15
Market Context of Relationships:15
Strengths and Positions of Parties:15
Rival Relationship Comparison:15
Shared Values:18


This strategic management field study will conceptually correlate lessons learned from our Environmental and Industry Analysis of the Specialty Retailing industry and directly apply them to an analytical assessment of The Home Depot Co. (NYSE: HD) Our analysis is predicated on implementation of specific diagnostic models: competitive positioning analysis, business model analysis, strategic relationship analysis and McKinsey 7S analysis. In the course of the presentation, it is our intention to highlight topical information, investigation data and summary conclusions that are essential for conceptualizing the internal and external dynamics of The Home Depot Co. Our research methodology is predicated on strict adherence to the criteria established for each analytical model with the objective of utilizing quantified and qualified data to yield practical conjecture and understanding. All information in this study was retrieved from public sources and the report contains no privileged information or trade secrets.


The Home Depot Co. (NYSE HD) is the second largest US retailer with over 2,200 domestic and international retail outlets, 36 distribution centers and 30 lumber distribution centers[i]. Operating in all 50 states, 10 Canadian provinces, Puerto Rico, Mexico and China, Home Depot Co. ($51.1B) is the dominant competitor in the Do-It-Yourself (DIY) and Do-it-For-Me (DIFM) global home improvement industry. The fundamentals of competition in this industry include location, pricing, merchandise quality, in-stock consistency, product assortment, presentation, and level of customer service[ii]. The Home Depot Co. is ranked #29 among the (2010) Fortune 500 and in the top 10 of Fortune Magazine’s most admired companies.

Operational History

Averaging 22 million customers weekly, the firm draws on a competitive strategy characterized by low prices and high volume, low margins and high inventory turnover, massive product selection (50,000), superior customer service and aggressive marketing[iii]. To accomplish this, Home Depot Co. is highly innovative with respect to process. In 2007, the company began a massive reconfiguration of its North American supply chain[iv]. The cornerstone of progression from a (direct-to-store) to a (central) distribution model is a network of flow-through facilities designed to cross-dock and rapidly distribute high volumes of merchandise. The revamped supply chain, with upgraded technology and processes, has transformed the world's largest home improvement retailer into a supply chain leader. The strategic supply chain now directs goods to the proper store with superior timing and maximum sales efficiency.

The Home Depot...

References: [ii] OneSource One-Stop Report: The Home Depot Co. Inc. (2010, November 2). Retrieved November 2, 2010
from OneSource:
[iv] Biederman, D. (2010, May 31). Home Improvement on the Supply Chain: Journal of Commerce.
Retrieved November 4, 2010 from Business Source Premier.
[v] Christensen, J, & Eldridge, B, & Orimoto, J. (ND). The Home Depot, Inc. Retrieved November 2, 2010
from http://www2.hawaii.edu/~judychri/TheHomeDepot.html
[vi] Garsok, J. (2010). How to Point, Click, E-Model: Money Magazine. Retrieved October 16, 2010 from
Business Source Premier database.
[vii] Shorey Consulting, Inc. (1997). Achieving Competitive Advantage through Sales and Distribution
[ix] United States Securities and Exchange Commission, Form 10-K (Annual Report. (2010). The home depot, inc. Retrieved from http://www.homedepotar.com/2009HD10-K.pdf
[x] Lowe 's annual report
[xi]Home depot (HD). (2010). Retrieved from http://www.wikinvest.com/stock/Home_Depot_%28HD%29
[xii] Maloney, David
[xiii] Gilmore, Dan. (Jun 11, 2009) Aggressive supply chain transformation at Home Depot. Retrieved November 2, 2010 from http://www.scdigest.com/assets/FirstThoughts/09-06-11.php
[xiv] Bustillo, Miguel
[xv] Coach, Dale. (July 20, 2009) Home Depot and Lowes: A look at their online customer service. Retrieved November 2, 2010 from http://seekingalpha.com/article/149949-home-depot-and-lowe-s-a-look-at-their-online-customer-service
[xvi] Mahoney, Sarah
[xvii] Walker, Rich. (Oct 20, 2008) Don’t ignore a huge market segment. Retrieved November 2, 2010 from http://www.windowanddoor.com/article/october-2008/dont-ignore-a-huge-market-segment
[xviii] Long HD
[xix] Colvin, Geoff. (August 20, 2009) Renovating Home Depot. Retrieved November 1, 2010 from http://money.cnn.com/2009/08/18/news/companies/home_depot_carol_tome.fortune/index.htm
[xx] Tobin, Rachel R
[xxi] Barbaro, Michael. (Apr 17, 2007) Home Depot to go green. Retrieved November 1, 2010 from http://www.nytimes.com/2007/04/17/business/worldbusiness/17iht-retail.1.5314895.html
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