Topics: Communication, Management, Message Pages: 3 (668 words) Published: April 17, 2013
Assignment 1.1 Communication Process Model

1.1 Communication Process Model

A misunderstanding I experienced communicating with a co-worker at work.

Misunderstanding 1

Who was the sender? Myself

Who was the receiver? Another co-worker

What was the message? Was to lack and inspect the Air plane lack system that holds the cargo pallets.

What channel was used to send the message? Verbal face to face communication

What was the misunderstanding that occurred? Coworker didn’t understood my instructions because of the commotion, loudness and the amount of cargo that need to be loaded as we were doing everything fast and there was not enough time.

How could the misunderstanding have been avoided? We should have had a time to stop and listen to each other to convey the message.

Cite meaningful understanding rather than a general or less material misunderstanding.

Use business- or work-related examples.

Identify the roles of the sender and receiver, such as manager, peer, subordinate, client, vendor, and so forth.

1. What did you learn about the communication process from this activity?

What I learned from this activity was that the when communicating to someone the process is not as easy as it looks when relaying the message to a received correctly. My position was to stop and ask the coworker to just regroup to have meeting which allowed me to tell him to correct any problems or issue that he can make when inspecting the lacks as this is critical to an aircraft can cause a major problems.

It also give me understanding that when you give directions as to what and how something works you need to send a message clearly to a receiver. The coworker because of the time and commotion he did not inspected and didn’t receive my message clearly. The communication needed more time an understanding.

2. What seemed to be the main causes of the misunderstandings?

The main cause of the misunderstanding was all the commotion in the...
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