Employee Monitoring
Employee Monitoring: Employer Safeguard or Invasion of Privacy?
Sarah L. Voorhees
Employee Monitoring: Employer Safeguard or Invasion of Privacy?
Employee privacy has been a controversial topic especially with the rise in internet usage, the popularity of social media increasing, and the addition of GPS to mobile devices. With these advances in technology there are numerous ways for employers to monitor their employees’ time at work. According to Evans (2007) as many as eighty percent of the employers, who employ twenty percent of the American population, monitor employees’ telephone conversations, e-mails, and voicemails. Global Positioning Systems (GPS) technology has made tracking the whereabouts of employees easier rather than tracking only information passed between employees and other individuals. The United States does offer privacy laws to help safeguard employees’ expectations of privacy; however, the laws are formatted around the physical realm such as desk drawers or an employee’s home, not an employee’s computer files or even social networking site (Riego, Abril, & Levin, 2012).
It has become apparent that social media is here to stay. Social networking sites such as Facebook and Twitter have changed how people communicate in their daily lives and even how organizations do business. Employers have begun using social networking sites not only to market themselves but also as a human resource tool, making themselves accessible to potential customers and employees alike. Some of the ways employers have begun utilizing social networking include orientation, training, faster innovation of products and services, and improved efficiencies of operations through employee collaboration (Mello, 2012). Although there are clear advantages for employers using social networking sites, there are some murky areas that are becoming increasingly common when using these sites as an instrument to monitor and screen employees as well as applicants.
The Social
Sarah L. Voorhees
Employee Monitoring: Employer Safeguard or Invasion of Privacy?
Employee privacy has been a controversial topic especially with the rise in internet usage, the popularity of social media increasing, and the addition of GPS to mobile devices. With these advances in technology there are numerous ways for employers to monitor their employees’ time at work. According to Evans (2007) as many as eighty percent of the employers, who employ twenty percent of the American population, monitor employees’ telephone conversations, e-mails, and voicemails. Global Positioning Systems (GPS) technology has made tracking the whereabouts of employees easier rather than tracking only information passed between employees and other individuals. The United States does offer privacy laws to help safeguard employees’ expectations of privacy; however, the laws are formatted around the physical realm such as desk drawers or an employee’s home, not an employee’s computer files or even social networking site (Riego, Abril, & Levin, 2012).
It has become apparent that social media is here to stay. Social networking sites such as Facebook and Twitter have changed how people communicate in their daily lives and even how organizations do business. Employers have begun using social networking sites not only to market themselves but also as a human resource tool, making themselves accessible to potential customers and employees alike. Some of the ways employers have begun utilizing social networking include orientation, training, faster innovation of products and services, and improved efficiencies of operations through employee collaboration (Mello, 2012). Although there are clear advantages for employers using social networking sites, there are some murky areas that are becoming increasingly common when using these sites as an instrument to monitor and screen employees as well as applicants.
The Social
References: Evans, L. (2007). Monitoring technology in the American workplace: would adopting English privacy standards better balance employee privacy and productivity?. California Law Revie, 95(4), 1115-1149. Retrieved from Business Source Complete database. Mello, J.A. (2012). Social media, employee privacy and concerted activity: brave new world or big brother?. Labor Law Journal, 63(3), 203-208. Retrieved from Business Source Complete database. Riego, A.D., Abril, P.S., & Levin, A. (2012).Your Password or Your Paycheck?: A job applicant’s murky right to social media privacy. Journal of Internet Law, 16(3), 2-3. Retrieved from Business Source Complete database. Towns, D.M. & Cobb, L.M. (2012). Notes on: GPS technology; employee monitoring enters a new era. Labor Law Journal, 63(3), 165-173. Retrieved from Business Source Complete database.