Emotional Quotient

Topics: Emotional intelligence, Intelligence, Intelligence quotient Pages: 12 (4034 words) Published: August 22, 2013
Emotional Quotient

Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives

CONTENTS

INTRODUCTION3
GENERAL SCOPE & ORIGIN3
THE FOUR BRANCHES OF EMOTIONAL INTELLIGENCE4
COMPONENTS OF EMOTIONAL INTELLIGENCE5
Intrapersonal6
Interpersonal7
Adaptability8
Stress management9
General mood10
IMPORTANCE OF EMOTIONAL INTELLIGENCE10
MEASURING EMOTIONAL INTELLIGENCE11
E.Q. vs. I.Q.12
CONCLUSION13

INTRODUCTION
E.Q. stands for emotional quotient used as a synonym for emotional intelligence. The concept of Intelligence Quotient (IQ) which relates to the determination of level of intellect or sharpness of mind of a person is very common. We normally use in our daily conversation that the IQ of a specific person is high or low. However the concept of Emotional Intelligence or Emotional Quotient is relatively new in the field of Psychological Research. Emotional Quotient (EQ) relates to the ability or skill to understand, evaluate and manage the emotions of one’s self and others. This concept got familiarity with the publication of book titled 'Emotional Intelligence' by Daniel Goleman's in 1995. However, the first use of the term "Emotional Intelligence" is usually attributed to Wayne Payne's doctoral thesis, A study of emotion: Developing emotional intelligence from 1985. GENERAL SCOPE & ORIGIN

If we go into the background history, we find that early Emotional Intelligence theory was originally developed during the 1970's and 80's by the work and writings of psychologists Howard Gardner, Peter Salovey and John Mayer. Emotional Intelligence is increasingly relevant to organizational development and developing people, because the EQ principles provide a new way to understand and assess people's behaviours, management styles, attitudes, interpersonal skills, and potentials. Emotional Intelligence is an important consideration in human resources planning, job profiling, recruitment interviewing and selection, management development, customer relations, customer service, and much more. Thomas Edison once said that, “Genius is 99% perspiration (E.Q.) and 1% inspiration (I.Q.).” I.Q. is said to be set in stone, no matter when you take an I.Q. test you will receive, basically the same score. E.Q. however, is not set in stone. You can take E.Q. tests at different points in your life and find out that it has increased or decreased significantly. The basic reason is that the strength or weakness of emotions is affected by the age factor and environment. Understanding, the concept of emotional intelligence requires exploring its two component terms, intelligence and emotion. Since the eighteenth century, psychologists have recognized an influential three-part division of the mind into cognition (or thought), affect (including emotion), and motivation (or conation). The cognitive sphere includes such functions as human memory, reasoning, judgment, and abstract thought. Intelligence is typically used by psychologists to characterize how well the cognitive sphere includes such functions as human memory, reasoning, judgment, and abstract thought. Intelligence is typically used by psychologists (and those who came before) to characterize how well the cognitive sphere functions. That is intelligence pertains to abilities such as the “power to combine and separate” concepts, to judge and to reason, and to engage in abstract thought”

Emotions belong to the second, so-called affective sphere of mental functioning, which includes the emotions themselves, moods, evaluations, and other felling states, including fatigue or energy. The word “emotion” is derived from the Latin verb "emoverse"...
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