Emotional Intelligence

Topics: Emotional intelligence, Nursing, Intelligence Pages: 7 (2184 words) Published: September 17, 2013
Nicole Potter
Cohort 9- Monday
Dr. Mac

Emotional Intelligence, Caring, and Generational Differences in Nursing by Estelle Codier, Michael Freel, Cindy Kamikawa and Penny Morrison (Morrison), came together to gain information regarding the associations between emotional intelligence and age. The article utilized information from one research study, to prove there is a relationship between nursing performance and EI abilities that the nurses have. The group explored generational differences in the workplace also because it has not been widely explored. The study introduced 442 participants from an urban hospital in Nebraska and nurses in and around urban Honolulu. The data from the study included three generations of people; the Baby Boomers (1946-1964), the Generation X (1965-1980) and the Millennial Generation (1980-Present). The goal of the study was to determine if emotional intelligence (EI) abilities are cohesive throughout the three generations. Emotional intelligence is a developing focus in nursing and nursing practice; this study was conducted to find if there are differences between generational groups and their EI abilities as nurses. It has been perceived in the past that generational differences bring conflict to the workplace, although it has never been proved. Out of the 442 participants, 142 clinical nurses were from Nebraska, while 299 nurses were studied in Honolulu. The birth years that were used to describe the different generational cohorts were identified as 27.5% (n=122) were Boomer nurses, 55.5% (n=246) were Generation X nurses, and 17% (n=74) were classified as Millennial nurses. The MSCEIT (Mayer, Salovey, Caruso Emotional Intelligence Test, Version 2) was used to measure the nurses EI. With this as the intention, EI was operationally defined using four EI ability measures: the ability to accurately identify emotions in self and others, the ability to use emotions to reason, the ability to understand emotions in self and others, and the ability to manage emotions in self and in emotional interactions with others. The study also used descriptive and inferential statistics to analyze the data set.

Descriptive and inferential statistics and chi-square analysis were used to formulate and compare EI score profiles of the three generational cohorts. The descriptive profiles include the following: EI abilities of greatest strength, EI abilities of greatest weakness and, area score of greatest strength. Inferential statistics were used to analyze differences in the three generational cohorts. There were not any significant differences between the generational cohorts mean EI scores with regard to gender, ethnicity, age, years in nursing, or generational cohort when the whole sample was analyzed.

Group comparisons were performed to examine three groups: nurses with below-average, average, and above-average total EI scores. The results were essentially equal across the three cohorts, and were not statistically significant when the three were analyzed as a whole. The only significant difference among any of the generational cohorts’ EI scores were in correlation between EI scores and age within the Boomer cohort. Boomer nurses’ total EI scores correlated with their age. Within the Boomer cohort study group, the older Boomer nurses demonstrated significantly higher scores than the younger members of the Boomer cohort. The younger Boomer cohort nurses had lower Understanding Emotions scores than did the older Boomer nurses. The only relative findings may suggest the possibility that the generations developed EI skills differently as they aged.

Although these observations explored in the article support no specific conclusions, it raises interesting questions about how EI abilities develop in nurses of different generations. It may also suggest that the development of caring behaviors happens differently in different generational cohorts. The findings of this study did not provide...


Bibliography: Feather, R. (n.d.). Emotional intelligence in relation to nursing leadership: does it matter?
Morrison, E. C. (n.d.). Emotinoal Intelligence, Caring, and Generational Differences in Nursing.
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