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Emotional Intelligence

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Emotional Intelligence
XAVIER INSTITUTE OF MANAGEMENT
BHUBANESWAR

Assignment On

Emotional Intelligence

Submitted to
Dr. Sasmit Patra
Professor
Xavier Institute of Management

-Submitted By
Neerav Saluja
U113041, SEC-A, PGDM 2013-15

Emotional Intelligence
Introduction
Emotional Intelligence can be attributed to bringing the fields of emotions and intelligence together and using this co-existential information to socialize effectively with people around you.
Over the years, a lot has been tried to express about emotional intelligence and Peter Salovey along with John D. Mayor tried to consummate everything in their version. It describes emotional intelligence as an ability to perceive emotions, use them effectively in various situations, understand the difference and manage them to sense and regulate one’s own as well as other’s feelings. According to them, it is important to have a command over one’s own emotions first and understand the thin line differences between similar emotions to regulate them in people around.
Emotions are also a way that defines your mood. One needs to master the act of capitalizing on their mood swings and employing the correct emotions at places where they can prove to be of advantage. For example, often anger, when employed in a direction to achieve something, may reap good results at the end.
Measuring Emotional Intelligence
Several authors published their opinions about emotional intelligence but most of them initially failed to derive a way to measure emotional intelligence. The primary approach was making users fill surveys in the form of questionnaires which contained a list of questions related to emotional intelligence. A couple of drawbacks that came up in this approach were if the users were actually aware of their true sense of emotions and also if they were actually honest in revealing these answers to public surveys. The Salovey – Mayor Studies had categorized emotional intelligence into four branches which are perception,



Bibliography: 1. Peter Salovey, Daisy Grewal, Dec., 2005, The Science of Emotional Intelligence, Current Directions in Psychological Science, Vol. 14, No. 6 , pp. 281-285 2. Hahn, Rada-Florina; Sabou, Simona; Toader, Rita-Monica; Radulescu, Corina Michaela. Annals of the University of Oradea, 2012, About Emotional Intelligence and Leadership, Economic Science Series., Vol. 21 Issue 2, p744-749. 6p. 2 Graphs. 3. Joseph C. Rode, Christine H. Mooney, Marne L. Arthaud-Day, Janet P. Near, Timothy T. Baldwin, Robert S. Rubin and William H. Bommer; Sept. 2006, Emotional Intelligence and Individual Performance: Evidence of Direct and Moderated Effects, Journal of Organizational Behavior, Vol. 28, No. 4 (May, 2007), pp. 399-421 4. Silvia Iuscu, Catalin Neagu, Laura Neagu; Emotional Intelligence Essential Component of Leadership, Global Conference on Business and Finance Proceedings, Vol. 7, Issue 2, p213-217 5. Gupta Seema, Oct2012; Emotional Intelligence in Classroom, Advances in Management.; Vol. 5 Issue 10, p16-23. 8p 6. David L. Turnipseed, Elizabeth A. VandeWaa, 2012, Relationship between Emotional Intelligence and Organizational Citizenship Behavior, Psychological Reports; Vol. 110,No. 3, pp. 899-914 7. Mohmmad Shahhosseini, Abu Daud Silong, Ismi Arif Ismaill, Jegak nak Uli, Nov 2012, The Role of Emotional Intelligence on Job Performance, International Journal of Business and Social Science, Vol. 3 No. 21, p241-246 8. Hassan Jorfi,Hashim Fauzy Bin Yacco, Ishak Md Shah, Dec 2012; Role of Gender in Emotional Intelligence: Relationship among Emotional Intelligence, Communication Effectiveness and Job Satisfaction, International Journal of Management, Vol. 29 No. 4, p590-597 9. Gondal, Uzma Hanif, Husain, Tajamma, Feb 2013; A Comparative Study of Intelligence Quotient and Emotional Intelligence: Effect on Employees ' Performance, Asian Journal of Business Management, Vol. 5 Issue 1, p153-162. 10p 10. Sathya Kumar, Iyer, Vidya Rajaram, Sep 2012; Emotional Intelligence and Quality of Work-Life among Employees in the Educational Institutions, SIES Journal of Management. Sep2012, Vol. 8 Issue 2, p21-26. 6p.

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