Emotional Intelligence

Powerful Essays
International Journal of Business and Management

April, 2009

Emotional Intelligence and Employee Performance as an Indicator for Promotion, a Study of Automobile Industry in the City of Belgaum, Karnataka, India
Praveen M.Kulkarni (Corresponding author) Karnatak Law Society’s, Institute of Management Education & Research Sy. No. 77, Adarsh Nagar, Hindwadi Belgaum 590011, Karnataka State, India Tel: 91-831-2405-511 E-mail: praveenmkulkarni@gmail.com B. Janakiram Department of Master of Business Administration (M.B.A), M. S .Ramaiah Institute of Technology Vidya Soudha, MSRIT Post, MSR Nagar, Bangalore 560054. Karnataka State, India Tel: 91- 80- 2360-0822 E-mail: drbjanakiram@gmail.com D.N.S. Kumar Alliance Business School 19th Cross 7th Main B T M I Stage, 34th main, Dollar Colony, Bangalore 560068. Karnataka State, India Tel: 91- 80- 2668-4369 Abstract This study is undertaken to understand the performance level of managers and supervisors at an automobile retailer in the city of Belgaum, the study focuses on understanding the emotional intelligence of the managers and supervisors and its link to their performance level on the job. The findings of the study indicate that emotional intelligence has an impact on the performance level of the managers and supervisors. Keywords: Emotional intelligence, Performance appraisal 1. Introduction In this complex scenario organization both public and private sector have to manage change in an effective way. Emotional Intelligence plays an important role in helping the managers and employees to cope with this dynamic change in the business environment. Dalip Singh, (2001) mentioned that application of emotional intelligence supports the managers and employees to recognize and understand emotions and using emotional intelligence to manage oneself and his/her relationship with others. The application of emotional intelligence in the organization includes the areas like personnel selection, development of employees, teams

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