Several years ago I worked at a social service agency and had trouble with my supervisor. She was a chronic and consistent micromanager and always interrupted my tasks to assign another task that was menial and mundane. She would give me a project to work on and then check in on me constantly to see how it was going and how far along I had come. It drove me insane! I became so unnerved and agitated at her behavior that she provoked me to shut down and I became completely defiant. One task she gave me was so completely unnecessary that I flatly refused. I was stressed and highly emotional. I told her that task was a time waster and I 'm not going to do that task or anything else until she treated me with respect and stop micro managing me. I was angry, shaking and crying. She immediately went to HR and told them I was defiant, angry and verbally abusive. I knew that wasn 't the case: I had just had enough. I agree to mediation with someone from the HR department whom I trusted to provide me with a fair mediation. If members of the team respect the lead negotiator, the process is manageable (lecture 8). Before
References: Mason, K. (2010, December 5). Why is emotional intelligence important in the business workplace? .The Thriving Small Business, 2-4. Rosete, D., & Ciracohhi, J. (2001). Emotional intelligence and its relationship to workplace performance outcomes of leadership effectiveness .Leadership & Organization Development Journal ,26(5), 288-296.