Effective Listening Strategies
July 27, 2015
Effective Listening Strategies
Listening is the way we hear someone or something. Effective listening requires us to hear more of what someone is saying instead of just hearing what they are saying. When we are listening effectively, it means we are not letting anything distract us from paying attention to what the person is saying and understanding them verbally and nonverbally. Speaking in a way that one understands and making sure we are listening affectively will help the worker to better understand and able to help the client when needed.
Article I: The Gift of Listening: JUST Listening Strategies This article was written to discuss how to listen with empathy and that the quality of empathizing with a client is used in order to help the professionals. This particular article indicates the importance of not being able to just hear a patient but to make sure the professional is listening and understanding what the client is sharing with them. If a professional is not really listening to a client because they are preoccupied with their own agendas, responsibilities, and things they need to do, this will not help them to listen and understand their client and will not allow them to help a client to the best of their abilities. This article focuses on the JUST Listening program. This program is designed to help the reader understand how to be able to JUST listen to someone. If the professional takes the time to practice active listening, reflective listening, and empathetic listening, the professional will be able to understand what a client is saying and therefore the professional will be able to address the client by asking the right questions. This will allow them to understand the client on a deeper level. Once a professional can fully understand the needs of a client, they will be able to help them properly. Reading this article gave a greater understanding and provided why it was so important to learn how to listen. When we listen effectively, we are actually hearing what someone is saying. I liked this part of the article, Writer and teacher Brenda Ueland (1996) observed: "Listening is a magnetic and strange thing, a creative force . . . When we are listened to, it creates us, makes us unfold and expand . . . ideas actually begin to grow within us and come to life" (p. 205). This statement is very bold and shares the process of what happens when we are listened to. I agree with the information that was provided in this article. It helps one to understand the importance of listening and the effect it can have on someone’s life when they know someone cares and is listening and actually hearing what they are sharing. Article II: The Human Side of Teaching: Effective Listening
This article was very informative when offering suggestions on effective listening. It reminds the professional to take the time to actually listen to the client and make sure you listen fully without interruption. Waiting until the client is done speaking and then take a moment to empathize with the client before asking questions but advising the professional not to get emotionally involved and if you do, it may best to postpone the conversation any further until you can collect your emotions and your thoughts. It shares how important it is for the listener to focus on the conversation at hand and to reiterate the conversation back to the client. Making sure you put yourself in a position that shows you are listening (body language), allowing the client to pause and continue what they are saying. These types of things shows them you are listening effectively. I feel that this article has shared many ways of being a better listener in every aspect of life. Whether you are a student at school, a friend, or at work, etc. listening to someone can go far in helping that person. This article shares many ways to help become a better listener...
References: Blyth, A. (2012, February). Extensive Listening Versus Listening Strategies: Response to Siegel. ELT Journal, 66(2), 236-239
Boyd, S. B. (2001). The human side of teaching: Effective listening. Techniques, 76(7), 60-61. Retrieved from http://search.proquest.com/docview/216109292?accountid=458
Browning, S., Esq, & Waite, Roberta, EdD,A.P.R.N., C.N.S.-B.C. (2010). The gift of listening: JUST listening strategies. Nursing Forum, 45(3), 150-8. Retrieved from http://search.proquest.com/docview/746768701?accountid=458
Ueland, B. (1996). Tell me more: The fine art of listening. In strength to your sword arm: Selected writings. Duluth, MN: Holy Cow Press.
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