University of Phoenix
In the criminal justice field, communication plays a critical role as either verbally or nonverbally (Wallace & Robertson, 2009). Communication is process by exchanging messages between a party of two or more. Messages can be either exchange verbally and nonverbally between the two or more party of people. Communication does not exchange by itself. There is a method to exchange the information from one person to another. In order for communications to process, there must be an individual to send the message. As the sender sends the message, the recipient will receive and interpret the message from the sender. There must always be a receiver at the other end to receive the message in order for the communication process to work. Communication of sending messages from the sender to the receiver can either be verbally and nonverbally. As part of communication, it should consists of words a sender want to use for their message to be sent to the receiver. In a verbal message, it should be brief and understandable. If the sender submit the verbal message, and it is unclear or understandable, the receiver may unable to decode message from the sender. It is very important for the sender to have the right tone and establish clear understanding of the beginning. With this in mind, the sender will be able to establish communication with the receiver. Once the receiver received and interpret the message, the receiver can provide a feedback to the sender. Verbal communication is not just between two or more party of people. According to (Wallace & Robertson, p. 14, 2009), “Oral communication skills are necessary to talk with members of the general public, request assistance from other officers, advise suspects of their Miranda rights, and inform supervisors that certain actions have occurred.” Nonverbal communications can be shown through body movements, face, hand gestures, eye contact, and...
References: Wallace, H., & Roberson, C. (2009). Written and interpersonal communication: Methods for law enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Maureen, . (2013). Difference Between Listening and Hearing. Retrieved from http://www.differencebetween.net/science/nature/difference-between-listening-and-hearing/
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