Effective Communication Skills

Topics: Management, Education, Employment, Learning, Communication, Psychology / Pages: 2 (404 words) / Published: Jun 23rd, 2016
1. You will regularly have probationers asking for assistance at the window and you will need to respond to phone calls at the same time. In addition, you will need to be attentive to what else is going on around you. Please describe an experience that demonstrates these skills.
Working with the academic advising department at Northern Arizona University-Yuma Branch Campus have gave me the experience to deal and control different work situations at the same time. For example, every Tuesday is the busiest day in the office since there are walk-ins available to meet with an advisor. Usually, we have a high demand of students in the office, and at the same time I receive a high volume of phone calls. I take the walk-ins or phone calls in the order

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