21 November y - 3rd October
Effective Communication & Interpersonal Interactions
There are many different ways to communicate and situations to communicate in. This will be a report explaining the role of effective communication and interpersonal interaction in a health and social care setting.
There are many different contexts of communication. For example, there is informal and formal communication. The difference between these two contexts, is the degree of respect. In formal communication, the language used is usually conventional. Because of this, it can be understood in an environment with a wide range of people such as a work setting such as a business meeting where the language used must be professional and polite. On the other hand, informal communication involves communication between people who know each other well. For example, a group of good friends. Usually, there is casual language such as slang and can vary between social groups that are different. There are also different settings for example, one to one. This is when a conversation is started between no more or no less than two people. This type of setting could be between a counsellor & a client. On the other hand, there can be group communication. This is usually between three or more people in a conversation. If this is between colleagues, there will be more respect such as, not talking over each other where as, if it is between friends, it will be less formal with use of humour maybe. There will be a degree of formality depending on the setting. In health and social care, it often involves formal communication but for example, care workers will adjust the way they speak depending on the situation. There can also be communication between colleagues. This is when two or more people who work together in employment have a conversation. This conversation will be less formal than a discussion in a meeting. However, with a...
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