effective communication

Topics: Communication, Law enforcement agency, Nonverbal communication Pages: 4 (1421 words) Published: November 14, 2013
Effective Communications is very important to everyone in this world. Without it, we cannot communicate properly with one or the other. Effective communication is very useful in any workplace, especially within a criminal justice organization. The definition of communication is defined as “a process involving several steps, among two or more persons, for the primary purpose of exchanging information“(Wallace & Roberson, 2009, p. 15). This process involves two types of communication. They are verbal and nonverbal. Verbal communication includes transmitting information orally. Verbal communication can involve the sharing of information between two people or a group such as a team. Verbal communication also involves listening from the receiver and giving feedback to the sender as a confirmation that the message was understood. In a criminal justice organization, oral communication skills are necessary when addressing members of the public, requesting officer assistance, advising suspects of his or her Miranda rights, and keeping the chain of command up to speed on current events. Law enforcement organizations require that officers be competent in verbal communication as it is an essential skillset needed when fulfilling official duties. On the other hand, nonverbal communication are things that does not involve speaking such as written communication via reports, memorandums, notes from meetings, notes taken from accounts between officers and witnesses, victims, suspects, etc. Nonverbal can also include facial expressions. Face expressions and body language oftentimes are used to convey emotions when words are absent. Communication also involves the transmission of an idea through a medium, which then receives the message and acknowledges the idea, and in turn provides feedback to the message sender. The first step of transmitting and idea suggests the formation of one or several thoughts and the desire to express these ideas. The next step involves choosing a...

References: Wallace, H., & Roberson, C. (2009). Written and Interpersonal Communication: Method for Law Enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
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