Effective communication is an important process in everyday life. Communication is a continuous process of exchanging verbal and non-verbal messages. Listening and hearing are two very different concepts. Hearing is the act of perceiving sound by the ear. While listening is something you consciously choose to do. Formal and informal channels of communication flow upward, downward and horizontal. Barriers to effective communication alter or distort the message being sent. Emotions and physical limitations greatly impact the messages being delivered or how the recipient receives the message. Effective communication is an important aspect within the criminal justice field.
Effective communication is an important process in everyday life. While communicating an individual gives nonverbal cues as well as verbal cues. Both are very important to the communicating process. Listening and hearing are two very different concepts. Listening constitutes and understanding of the information received. Information flows upward, downward and horizontally. Within the flow of communication there are formal and informal channels, especially in the criminal justice field. Within the communication process there can be many barriers to inhibit the use of effective communication. The four main barriers to communication are emotional barriers, physical barriers, semantic barriers and ineffective listening. Overcoming these barriers is important to the criminal justice field. Verbal and Nonverbal Communication
Communication is a continuous process of exchanging verbal and non-verbal messages. While communicating we must be aware of our verbal, nonverbal and para-verbal messages (Wallace, 2009). Verbal messages are words. Nonverbal messages are the body language presented when the words are spoken. Para-verbal messages are the tone, pitch and pacing of the voice. It is important that all three correspond with one...
References: Horowitz, S.S. (2012). The science and art of listening. Retrieved from
Sinclair, C. (n.d.). Formal & Informal Channels of Communication in the Criminal Justice Field.
Retrieved from http://www.ehow.com/info_8462470_formal-communication-criminal-justice-field.html
Wallace, H. & Roberson, C. (2009). Written and interpersonal communication: Methods for law
enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
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