There are numerous definitions for communication but for the purpose of this essay communication will be defined as, the relay of information from one person to another (Robbins et al. 2011, p. 326). The authors also note that communication is a key element in the role of managers as their job is to plan, lead, organise and control. Mikitka (2009) also confirms this by stating that managers need good communication skills as their job requires them to increase efficiency, satisfy customers, implement strategies and disseminate information. Managers should also improve the communication skills of the employees (Bambacas & Patrickson 2008). The authors further state that employees will perform better if they are able to communicate with one another effectively. Therefore, communication skills are essential for an effective and efficient management.
Cultural differences is a barrier for effective communication because different cultures provide people with different ways of thinking, understanding and communicating. Tagreed (2012) states that The growing presence of workers from different races and cultures has made dramatic changes to workplaces. The author further states that managers and co-workers
References: Azaroff, R. 2006, "Ideas for managing a multigenerational workforce", Federal Computer Week, vol. 20, no. 31, pp. 56-56. Kyles, D. 2005, "Managing Your Multigenerational Workforce", Strategic Finance, vol. 87, no. 6, pp. 52-55. Lin , L, 2006, “Cross-cultural Communications and Pragmatics Principle”, Cross-cultural Communication, vol.2, no.2, pp. n/a Mikitka, M.J Robbins, S, DeCenzo, D, Coulter, M, Woods, M, 2011, Management: The Essentials, 1st edn, Pearson Australia. Tagreed, I.K. 2012, "Cross-cultural Differences in Management", International Journal of Business and Social Science, vol. 3, no. 6, pp. n/a Therkelsen, D.J Tolbize, A, 2008, ‘Generational differences in the workplace’, Research and Training Center on Community Living, University of Minnesota, viewed on 19 August 2012, <rtc.umn.edu/docs/2_18_Gen_diff_workplace.pdf> Tourish, D