Effective Communcation

Topics: Health care, Nonverbal communication, Medicine Pages: 5 (788 words) Published: September 28, 2014


Effective Communication Paper
HCS/325
September 14, 2014
Professor Lisa Jones
Effective Communication Paper
Reading this paper, I will provide details on how effective commutation is used when within an organization to run smoothly. Communication in health care industry is vital for the organization to succeed. Important information shared within the organization, and outside of an organization in order to set and accomplish goals. Four important key elements will be discuss in this paper and also verbal and nonverbal communications.

Effective Communications
In health care, effective communication depends upon every staff members in the workplace to keep the lines of communication open daily. Effective communications in the organization are defined by sharing information between employees and other facilities that contribute to the success of the business (Business Dictionary, 2014). Communication can be verbal or nonverbal depending on the situation whether it is internal or outside of the organization. According to this website called competitive solutions it provides four key elements to effective communication (Competitive Solutions, 2014): Meeting Structures, Standardized Frequency, Provide Connectivity and Forward-looking Mindset (Competitive Solutions, 2014). The first element is creating an agenda that everyone can clarify the message and language, a second element includes establishing communication to complete tasks in a timely minor, third element of communication is receiving and passing information, and the least element is taking issues head on. Familiar organization model

Organization model relates to the structure of an organization that consists of communication and resources from other divisions. Goals within an organization are what drive the business to succeed and carry out daily functions. Organization model that best describe an organization that I am familiar with is health care unit. The unit has different departments to complete different task of the organization. Employees divided into different departments based on skills, knowledge, and responsibility of the business. Organization Share Knowledge

My organization shares knowledge through communicating verbal and non-verbal through hcd broadcast, email, medical documentation and oderpro. Five other locations involving this organization, communication to solving problems is vital for teammates to communicate about a patient order, or medical records. Solving problems are easier when a teammate can locate a patient order and read detail notes or speak with other teammates to provide the best solution to problem. For example, when a patient medical records are incorrect form his or her physicians other teammates have the ability by clicking a button and reading those detail notes, and relying on line of communication to relay to the patient. Techniques that have been most effective

Techniques that have been the most effective within this organization is keeping the lines of communication open at all times. Whether communication is verbal or non-verbal employees are certain about information that will be obtain. This organization believes in sending emails and having company meetings that allow everyone to share their thoughts and idea. Ineffective techniques

When an organization fails to communicate this cause problem and hinders goals from being accomplished. Some ineffective techniques from past experience from other organizations are the lack of communications between managers and teammates. Some Managers do not like to share valuable information that is essential to the employee to complete his or job correctly. In health care ineffective communication can lead to major problems including wrong diagnosis or improper medical treatment. Techniques applied in health care work environment

Communication is the key to any business but especially in healthcare. Teammates must keep the line of communication open to...


References: Effective Communication, (2014). US, Department of Health and Human Services.
Retrieved September 14, 2014, from http://www.hhs.gov/ocr/civilrights/resources/specialtopics/hospitalcommunication/
Effective Communications (2014). Competitive Solutions Inc, Process Based Leadership. Retrieved September 14, 2014,from
http://www.processbasedleadership.com/effective-communication/
Business Dictionary.com (2014). Effective Communication
http://www.businessdictionary.com/definition/effective-communication.html
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