East End Community Services Ethical Issues

East End Community Services is a nonprofit organization founded by Jan Lepore-Jentleson in 1998 to serve the people of East Dayton. Before founding East End Community Services, Jan Lepore-Jentleson, the executive director, asked parents and members of the community what are their “most immediate needs.” The overwhelming and devastating response was “our children have no dreams” (Machi 2015). As on offshoot of St. Mary’s Development Corporation, Lepore-Jentleson launched East End Community Services to provide basic services to people in need, as well introduce a new sense of hope previously missing from the East Dayton community. East End Community Services is non-religious, non-profit oriented social services organization. As a part of their
According to Kate, East End Community Services has been fortunate enough (at least since her time starting in October of 2015) to have minimal issues arise relating to issues of ethics violations. East End Community Services is relatively small in size and strives to hire people they believe best suited to the community, Furthermore, as a part of their training, employees are required to read and agree to the organization’s policy manual, which includes the organization’s principles, as well as a code of ethics. In our discussion, we talked about issues such as breach of confidentiality, conflicts of interest, and
In our conversation, Kate discussed the emphasis East End places on listening. The staff at East End is trained to listen to their clients first and understand the needs of the people, before diving into the work or assistance they will be providing. Only through listening and understanding, can the employees of East End establish a “quality human connection” with the community and the people they are serving. For Kate, it is not her employees’ job to focus on the betterment of East End; their job is to focus solely on the needs and betterment of their clients. Through listening and quality human connection, the East End staff is able to effectively minimize hoops and roadblocks for clients, without taking away human connection. On the importance of human connection, Kate said the staff at East End strives to be a welcoming environment and not “a scary bureaucracy center”