CFS is a self-operated university food service department at Cindy’s alma mater, Gulfport State College. As a department, CFS reports directly to the vice president of administration, the office generally responsible for non-academic matters cofunded by the school. Self-operated food service programs try to minimize loss rather than maximize profit. They are operated by employees of the institution, as opposed to contract operations run by professional management companies like Marriott Corporation and ARA Services, profitmaking enterprises. CFS employs about 60 full-time employees. In addition, the staff is supplemented by almost 100 students who provide part-time labor.Thus approximately 160 employees, largely part-time, are responsible for providing three distinct dining services to the Gulfport campus: Watkins Dining Hall (traditional cafeteria service for residents); Sea Breeze Cafe (fast-food service for students, faculty, staff, and guests); and Catering (a full range of catering services offered both on and off campus).A fourth function, stores, orders, receives, inventories, and disburses food and non-food supplies to the other three operations. Cindy knows that most self-operated food service programs are located at much larger universities. A small operation like CFS is always vulnerable to a takeover threat from large contractors like Mariott. Smaller schools are easy targets. Also, turnover in the administration makes the threat of a takeover stronger—and Gulfport has just changed presidents. President Sheila Dawes comes from a large university that used ARA to administer dining-room operations. Cindy’s supervisor, Jake Platt, has told her that she must help him assure the new college president that CFS should remain self-operated. Cindy has been working at CFS for only two weeks, and Jake has just assigned her to manage…