Dunkin Donuts Code Of Ethics
Dunkin Donuts was founded in 1950 by Bill Rosenberg. Mr. Rosenberg opened the 1st store in Quincy Massachusetts. Mr. Rosenberg’s goal was to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in his stores”. (www.dunkindonuts.com, 2012) Dunkin Donuts are now headquartered in Canton Massachusetts. Dunkin Donuts values and principles guide their franchises to success. There values and principles are (www.dunkinbrands.com, 2007):
Values
* Honesty * Transparency * Humility * Integrity * Respectfulness * Fairness * Responsibility
Principles
* Leadership * Innovation * Execution * Social stewardship * Fun
Dunkin Donuts franchises are independently owned and operated. …show more content…
Each establishment has a health and safety standard which puts the customer(s) and employee(s) well being first. They also have a Code of Conduct which each employee has to read, sign and adhere to before employment begins. Some of the rules are: * Honesty * Respectfulness * Fairness * Responsibility * Integrity * Humility * Ethical
Dunkin Donuts hierarchy or chain of command:
Dunkin Donuts human resources department handles all aspects of the hiring and firing of an employee including interviewing, training, evaluating, and enrolling in health benefits. Dunkin Donut franchises are always hiring due to the growth of the business and employee turnaround. They pay minimum wage which is better than a waitresses pay plus tips. There are various jobs at Dunkin Donuts. First is the Director of Operations whose responsibility is the overall operations of all of the stores. Next, the General Manager and they are responsible for one store and that person manages every aspect of the store with the help of an …show more content…
One of the bonus programs is giving employees Dunkin Dollars which can be used for days off with pay or gas cards. In order to get dunkin dollars you have to have a perfect register at the end of your shift, perfect attendance for the month, be on time every day, going above and beyond your duties, or working extra shifts. There is also a downside to working at dunkin donuts. Some employees are not satisfied with certain shifts they are scheduled for or they thought they would make more money. Usually the ones that are not satisfied complain and then they don’t show up for work or even quit. When someone quits the manager would ask the employees if they know anyone who would be a good fit to work at Dunkin Donuts or post a sign saying that dunkin is hiring. Then dunkin gets an enormous amount of applications that the manager has to go thru and narrow down to the best candidates for the job. Once the manager chooses the best candidates for the job she then schedules interviews. After hiring a new employee, that person would comes in and start training, the training last approximately 3 weeks. The new employee would shadow a shift leader and then they are tested to see if they could handle being on there own or if more training is needed. Dunkin is a diverse employer; they have employees of all ages from 15 and up, men and women, and
Values
* Honesty * Transparency * Humility * Integrity * Respectfulness * Fairness * Responsibility
Principles
* Leadership * Innovation * Execution * Social stewardship * Fun
Dunkin Donuts franchises are independently owned and operated. …show more content…
Each establishment has a health and safety standard which puts the customer(s) and employee(s) well being first. They also have a Code of Conduct which each employee has to read, sign and adhere to before employment begins. Some of the rules are: * Honesty * Respectfulness * Fairness * Responsibility * Integrity * Humility * Ethical
Dunkin Donuts hierarchy or chain of command:
Dunkin Donuts human resources department handles all aspects of the hiring and firing of an employee including interviewing, training, evaluating, and enrolling in health benefits. Dunkin Donut franchises are always hiring due to the growth of the business and employee turnaround. They pay minimum wage which is better than a waitresses pay plus tips. There are various jobs at Dunkin Donuts. First is the Director of Operations whose responsibility is the overall operations of all of the stores. Next, the General Manager and they are responsible for one store and that person manages every aspect of the store with the help of an …show more content…
One of the bonus programs is giving employees Dunkin Dollars which can be used for days off with pay or gas cards. In order to get dunkin dollars you have to have a perfect register at the end of your shift, perfect attendance for the month, be on time every day, going above and beyond your duties, or working extra shifts. There is also a downside to working at dunkin donuts. Some employees are not satisfied with certain shifts they are scheduled for or they thought they would make more money. Usually the ones that are not satisfied complain and then they don’t show up for work or even quit. When someone quits the manager would ask the employees if they know anyone who would be a good fit to work at Dunkin Donuts or post a sign saying that dunkin is hiring. Then dunkin gets an enormous amount of applications that the manager has to go thru and narrow down to the best candidates for the job. Once the manager chooses the best candidates for the job she then schedules interviews. After hiring a new employee, that person would comes in and start training, the training last approximately 3 weeks. The new employee would shadow a shift leader and then they are tested to see if they could handle being on there own or if more training is needed. Dunkin is a diverse employer; they have employees of all ages from 15 and up, men and women, and